Page 1 - Building Connection through Onboarding

Texas Mutual Insurance Company

Building Connection

through Onboarding

A Guide to Onboarding Your New Hire

Texas Mutual is a great company, with great people and a great culture. Onboarding is our first opportunity to
demonstrate this. We encourage you to create an onboarding experience for your new employee that is unique, fun and
emphasizes connection. Let’s make a lasting first impression that reassures our new hire they made the RIGHT choice!

Before the first day.
Submit a TXM At Your Service ticket to ensure your new hire has the equipment and access

they need for their role

Call your new hire at least two days before their start date to connect (see suggested talking
points below)

Plan to take your new hire to lunch on their first day
Send introduction email to current staff with information about the new hire

Schedule an event to introduce your new hire to the team

Identify a Mutual Partner who will be your new hire’s buddy and assist with their onboarding
(see Mutual Partner information below)
Prepare first week schedule with a focus on policies, procedures and goals

Prepare onboarding training plan to help new hire learn their role, systems, tools,

programs, etc.
Talking points for manager What is a Mutual Partner?

Express your excitement on the employee joining your team A Mutual Partner is someone you assign from

Ask how the onboarding experience is going and if they have your team to partner with the new hire during
any questions his/her first two months of employment to
Share what they can expect on their first day assist with onboarding. The Mutual Partner is

Time to arrive at the office primarily responsible for offering

Parking encouragement, advice and guidance regarding
the day-to-day aspects of working at Texas

Where to go/who to ask for when he/she arrives Mutual. They may also assist you with

Be sure to bring I-9 documentation (reference Workday scheduling, training and onboarding your
task of acceptable documents if unsure of what to bring) new hire.

Discuss schedule for first day
Make plans for first day lunch Click here for more information and to view our

Mutual Partner guide.