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Managing Overcrowding in Healthcare using Fuzzy Logic          217

                               Table 10: Results of expert evaluation for subsystem IV’s fuzzy rules.





















                          The  results  show  that  this  subsystem  is  the  only  one  in  the  entire  designed  fuzzy
                       system  that  contained  some  rules  which  did  not  initially  meet  the  given  consensus
                       criteria.  These  rules  were  FLS4-16,  FLS4-22,  FLS4-49,  FLS4-52,  FLS4-57,  FLS4-72,
                       and FLS4-78, and required an additional round of evaluation with new expert assessors.
                       All seven rules in question achieved the minimum criteria upon the first additional round
                       of evaluation, as it was likely to cause the consensus rate to cross beyond the threshold of
                       50%. The consensus rates of re-evaluated rules were all 54.5%, meeting the requirements.
                       With these additional evaluations, the total number of rule assessments was brought to
                       807.
                          Upon analyzing the data, it can be found that seven of the assessed rules reached a
                       consensus rate of 100%, which were FLS4-01, FLS4-03, FLS4-07, FLS4-64, FLS4-66,
                       FLS4-76, and FLS4-80. Among the remaining rules, twenty-six reached consensus rates
                       between 80% and 90%, while thirty-five reached rates between 60% and 70%, and five
                       rules  had  a  consensus  rate  of  50%,  passing  minimum  consensus  requirements.  The
                       average consensus rate of this subsystem is 72%, compared to 76%, 84%, and 79% in
                       subsystems  III,  II,  and  I,  respectively.  Among  the  different  linguistic  terms  used  by
                       experts,  fifty-three  rules  were  evaluated  using  two  or  fewer  of  the  five  assessment
                       classes. The remaining rules received assessments using exactly three terms. For all 80
                       rules, the variation in expert assessment is small, as in cases where experts did not all
                       unanimously agree using only one linguistic term, they reached consensus using either
                       two linguistic terms in adjacent classes (such as “low”-“medium”, or “medium”-“high”),
                       or  three  terms  describing  adjacent  classes  (such  as  “insignificant”-“low”-“medium”).
                       After the final round of assessments, experts most frequently used “medium” to assess
                       rules, with 277 uses, followed closely by “high” with 269 uses, while “extreme”, “low”,
                       and “insignificant” were selected 126, 102, and 33 times, respectively.
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