Page 58 - IC38 GENERAL INSURANCE

Self-Examination Questions

Question 1

_____________ is not a tangible good.

I. House
II. Insurance
III. Mobile Phone
IV. A pair of jeans

Question 2

_______________ is not an indicator of service quality.

I. Cleverness
II. Reliability
III. Empathy
IV. Responsiveness

Question 3

In India _______________ insurance is mandatory.

I. Motor third party liability
II. Fire insurance for houses
III. Travel insurance for domestic travel
IV. Personal accident

Question 4

One of the methods of reducing insurance cost of an insured is __________

I. Reinsurance
II. Deductible
III. Co-insurance
IV. Rebate

Question 5

A customer having complaint regarding his insurance policy can approach IRDA
through

I. IGMS
II. District Consumer Forum
III. Ombudsman
IV. IGMS or District Consumer Forum or Ombudsman

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