Page 60 - IC38 GENERAL INSURANCE

Answers to Self-Examination Questions
Answer 1
The correct option is II.
Insurance is not a tangible good.
Answer 2
The correct option is I.
Cleverness is not an indicator of service quality.
Answer 3
The correct option is I.
Motor third party liability insurance is mandatory in India.
Answer 4
The correct option is II.
One of the methods of reducing insurance cost of an insured is the deductible
clause in a policy.
Answer 5
The correct option is I.
A customer having complaint regarding his insurance policy can approach IRDA
through IGMS.
Answer 6
The correct option is IV.
Consumer Protection Act deals with complaint against insurance companies,
shopkeepers and brands.
Answer 7
The correct option is II.
District Forum has jurisdiction to entertain where value of goods or services and
the compensation claim is up to 20 lakhs.

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