Page 34 - Insurance Times April 2019

mentioned about the decreasing Healthy Life Expectancy, Time Director, Apollo Munich Health Insurance brought
for which he asked the health insurance companies to focus together the regulator and the industry to deliberate on the
on increasing the same by motivating people to remain fit role of regulator in Health Insurance 2.0
through introduction of new and innovative products. Dr
The discussions revolved around the role of regulator in the
Khuntia also emphasised on the need to control fraud, changing landscape of the health insurance industry and
misuse in the industry and the scope of growth of the
challenges in regulating the new age products and digital
sector.
initiatives. The need of defining new norms for data privacy
Mr Antony Jacob Co-Chair, FICCI Health Insurance and re-defining digital distribution was also discussed.
Committee and Chief Executive Officer & Whole Time Panellists deliberated the need of raising the consumer
Director, Apollo Munich Health Insurance delivered the awareness to prevent frauds and to increase the supply side
theme address. Ms. Shobha Mishra Ghosh, Assistant of Health Insurance.
Secretary General, FICCI moderated the inaugural session.
It was also suggested to look at the International best
CEO's Session: Health Insurance 2.0: practices in the regulations of health insurance and how the
countries like US and Australia has brought new regulations
Enabling Change
to deal with the new age technologies and products. Mr.
Mr A V Girija Kumar, Chairman-Cum-Managing Director, The Joydeep Roy, Partner & Leader-Insurance, PWC, Prof Sanjay
Oriental Insurance Co. Ltd., chaired the session and it was Kinra, Professor, London School of Hygiene & Tropical
moderated by Mr Girish Rao, Chair, FICCI Health Insurance Medicine, University of London and Member NICE, Ms
Committee and Chairman & Managing Director, Vidal DeeptiBhaskaran, Editor, Personal Finance, Mint Newspaper,
Healthcare. Mr Prasun Sikdar, Co-Chair, FICCI Health Insurance Ms Arya Tripathy, Principal Associate, PSA Legal were the
Committee and Managing Director & CEO, Cigna TTK Health prominent panellists of this round .
Insurance, Ms. Sheena Chabbra, Senior Health Specialist,
Health, Nutrition and Population Global Practice, South Asia Session -3 Health Tech 2.0: At the Point
Region, The World Bank, Dr. Sanjeev Bagai, Vice Chairman & of Sale / At the Point of Care
Director, Manipal Hospital, Delhi and Mr Ramachandran Mr Mayank Bathwal, Co-Chair, FICCI Health Insurance
Narasimhamurthy, General Manager, Samsung Research
Institute were the prominent panel members. Committee and Chief Executive Officer, Aditya Birla Health
Insurance Co. Ltd., moderated the session.
The session was based on the broad theme of Health Ms Anika Aggarwal, Senior Vice President and Head-
Insurance 2.0. The discussions brought together the Marketing, Digital and Direct Sales, Max Bupa Health
perspectives of all key stakeholders in the health insurance
sector - Providers, Insurers, TPAs, Health Tech start-ups - to Insurance, Mr Shivkumar Shankar , Managing Director,
discuss what "Health Insurance 2.0" looks like, and how LexisNexis Risk Solutions, Prof (Dr) Abhijit K Chattoraj,
customized and innovative products are the future of the Professor & Chairperson, PGDM (Insurance Business
Health Insurance Industry. Management), Birla Institute of Management Technology,
Mr Shailesh Prithani, Co-Founder and CEO, Doxperand Dr
The deliberations included ways through which technology Gaurav Thukral, EVP and Chief Operating Officer, HealthCare
is changing the health insurance sector, with innovative at Home India participated in the panel discussion. The
initiatives like Health ATMs that are changing the consumer deliberations in the session revolved around the impact of
experience. The discussions also revolved around the role big-data on health insurance and how to eliminate
of Ayushman Bharat and how it has opened the scope for information asymmetry between payors and providers in
innovative and customised products for the Indian market. Health Insurance 2.0. The panel discussed the role of Health
The role of data analytics and how digital health records will Tech in increasing the penetration for health insurance.
help in making customised and consumer friendly products
was also discussed. The panellists mentioned the importance of creating
awareness amongst the consumer and show them the
Session -2 Regulation 2.0: Role of worth of purchasing health insurance. The use of health
Regulator for Insurance Next! tech in achieving the cost-efficient products and taking it
to the end consumer we also discussed.
The session chaired by Mr Suresh Mathur, Executive Director,
IRDAI, and moderated by Mr Antony Jacob, Co-Chair, FICCI
Health Insurance Committee; Chief Executive Officer & Whole Continued in page 41

34 The Insurance Times, April 2019