Page 35 - Banking Finance November 2017
P. 35

ARTICLE

         Further, in a significant move recently RBI has allowed banks  Y  Tax Payment
         to offer a wide gamut of products and services like loans,  Y  Insurance Premium Payment
         credit cards and insurance through ATMs, which will go a
                                                              Y  Opening of new Accounts
         long way in enhancing customer experience.
                                                              Y  Online Nomination in Accounts
         RuPay card is an Indian version of debit / credit card. It is  Y  NPS Contribution, etc.
         very similar to international cards such as Visa / Master.
         National Payment Corporation of India (NPCI) initiated the  Internet banking is gaining popularity among the customers
         launch of RuPay card in India. It was done with the intention  at a rapid pace. Banks are also making all efforts to woo
         to integrate the payment system in the country. RuPay debit  their customers to internet banking, as transaction cost is
         card is similar to any other debit card. A person can access  very less in internet banking compared to branch banking.
         1.45 lakh ATMs and 8.75 lakh POS terminals with this card  Further, banks keep making available a number of value-
         across the country. It is also accepted on 10000 e-commerce  added services through this channel to keep their internet
         websites.                                            banking attractive to their customers.

         All major public sector banks, including SBI, have started  4. Mobile Banking
         issuing these cards to their customers. The card comes with
                                                              Mobile phones, as a medium for extending banking services,
         a high end technology chip named EMV (Europay, Master
                                                              have attained greater significance because of their
         Card and Visa) especially for high end transactions. It also
                                                              ubiquitous nature. The rapid growth of mobile users in India,
         has an embedded micro processor circuit with information
                                                              through wider coverage of mobile phone networks, have
         about the card holder.  RuPay is critical for financial
                                                              made this medium an important platform for extending
         inclusion. Banks understand that there is huge business
                                                              banking services to every segment of banking clientele in
         opportunity at the bottom of the pyramid these are the
                                                              general and the unbanked segment in particular. Banks are
         people who have aspirations, who have surplus income and
                                                              permitted to offer mobile banking services (through SMS,
         who also have credit needs. Due to lower transaction cost,
                                                              USSD or mobile banking application) after obtaining
         facility of SMS alerts and reduced processing fee popularity  necessary permission from the Department of Payment &
         of RuPay card is likely to increase considerably in the coming
                                                              Settlement Systems, Reserve Bank of India.
         days.
         3. Internet Banking
         Internet banking or online banking is an electronic payment
         system, which enables customers of a bank to conduct
         financial transactions on a website operated by the bank. It
         provides anytime anywhere banking facility to the
         customers. It also provides immense ease of doing banking
         transaction. Through, Internet banking a number of
         transactions can be performed, viz.
         Y   Fund Transfer
         Y   RTGS / NEFT

         Y   Request for Cheque Book
         Y   Request for Stop Payment
         Y   Request for Draft
         Y   Booking of rail / air ticket
         Y   Bill Payment


            BANKING FINANCE |                                                           NOVEMBER | 2017 | 35








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