Page 11 - Insurance Times July 2021
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applications though they are in the rank  80 per cent of the claims getting settled  the pandemic to design new policies to
         of additional secretary.           as far as medical insurance or     cater to the demand of new and
         There are two candidates from the  hospitalisation is concerned," Insurance  unprecedented situations, Alamelu
         private sector insurance industry.  Regulatory and Development Authority  said.
                                            of India (IRDAI) member (Non-life) T L
         Rajesh Relhan, former MD & CEO, PNB                                   The insurance industry has a
                                            Alamelu said.
         Metlife India and S Gopalarathnam,                                    tremendous responsibility to offer
         former MD of Cholamandalam MS      She was speaking at the 13th Global  protection plans, Alamelu said, adding
         General Insurance have applied.    Insurance e-summit organised by    that sector players need to be
                                            Assocham. As far as death claims are  aggressive in selling insurance products
         The last date for the application was
         May 29. While the IRDAI post has fallen  concerned, which are handled by the  because the Covid-19 pandemic has
         vacant after Subhash C Khuntia, a  life insurers, about 55,276 claims have  proved that having insurance cover is
                                            been intimated. Of that, around 88 per  no longer an option. Addressing the
         former chief secretary of Karnataka,
         ended his three-year term on May 6,  cent or 48,484 claims amounting to Rs  summit, Managing Director Vipin
                                            3,593 crore have already been settled,  Anand said the insurance industry has
         the selection process is likely to take a
         couple of months.                  she said.                          helped the country's economy stay
                                            Alamelu said the repudiated claim for  afloat during the current times.
         According to sources, there are no
         applications from the public sector  health insurance is around 4 per cent  "The overall growth rate of 9.2 per cent
         companies as none of the managing  and in life it is nearly 0.66 per cent.  in new premium, including a healthy
         directors of LIC and CMDs of the non-life  Speaking on the occasion, ministry of  growth of 11.2 per cent in the life
         companies are eligible to apply due to  finance joint secretary Saurabh Mishra  insurance sector has demonstrated the
         the eligibility criteria that only officials  said that digitalisation is one factor that  resilience of the industry," he said.
         in the rank of Secretary, Government of  has contributed to the resilience of non-  The industry has shown great agility in
         India, are eligible to apply.      life as well as to a great extent in life  adopting technology extensively during
                                            businesses in every sphere of activity  the pandemic, he said. Anand said with
         However, industry observers have   from distribution and sales to post-sales.
         pointed out that eligibility criteria has                             large uninsured population in the
         been favourable to private sector  "In the new normal of technology, it is  country, there is a need for three million
                                            not just an important element for us to  more agents to provide life insurance
         professionals as any CEO of a private
                                            drive it out but is going to play pivotal  over a period of five years.
         sector financial institution with 30 years'
                                            role in transforming the insurance  In response to a question on listing of
         experience can apply for the top IRDAI
         job while an MD of LIC or a CMD of public  businesses to make them more digital  LIC, Anand said insurance is a capital-
         sector general insurer can't do that as  and customer-centric, cutting across  intensive industry and funds are very
         he/she is not a secretary-rank official.  every sphere of customer experience -  important for the sector's expansion.
                                            claims efficiency, fraud proofing etc,"
                                                                               "For solvency margin requirements, it
                                            Mishra said.
         Insurance         companies                                           is necessary that capital should come
                                            According to Alamelu, life and non-life  in. Also the government, as the only
         settle over 15.39 lakh             insurers have managed well despite the  shareholders (of LIC) for so many years,
         Covid health claims as on          pandemic as they ended the year 2020-  has constantly supported us. There are
                                            21 with a growth of about 9 per cent.  expectations of the Indian government
         June 22: IRDAI member              In April and May this year, the industry  and, through them, that of the Indian
         Insurance companies have settled 80  has seen a growth of about 7 per cent,  public to be a part of this success and
         per cent or 15.39 lakh Covid-19 health  she added.                    benefit from it," Anand said.
         claims amounting to Rs 15,000 crore as
                                             "In the next five years, the industry can  Commenting on increasing of foreign
         on June 22, an member said.        easily grow well at 40-50 per cent, to  investment limit in the insurance sector
         Insurance players have received about  be extremely optimistic if things settle  to 74 per cent, Kotak Mahindra Life
         19.11 lakh Covid-19 health claims so far.  down. And even if they have not settled  Insurance Managing Director and CEO
                                            down, it should grow at 25-30 per
          "Of the 19,11,384 Covid health claims                                Mahesh Balasubramanian said the step
                                            cent," she said.
         reported as on June 22, 15,39,434 have                                will definitely open up one more option
         already been settled for an amount over  The insurance industry and the sector  and opportunity for getting capital into
         Rs 15,000 crore. This represents about  regulator have worked together during  the country. T

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