Page 43 - Banking Finance February 2021

ARTICLE

The diagrammatic explanation of ADDIE model delivery such as whether the same would be conducted in
is as under:- classroom learning (in-house or external) or e learning /
mobile learning, etc. are categorically decided.

Development

Following the design phase, the L & D vertical decides on
the content through which training is to be disseminated.
Based on the method of delivery of training whether
through classroom or instructional channel, the content
development team shall commence designing content
which includes storyboards, work shop activities, reference
material as well as integration of technology in content such
as simulations, videos, quizzes etc.

Blended learning is also a concept in vogue where in part
learning is delivered through instructional method (e
learning) and part learning is delivered in class room. The
development phase is another critical phase in training
design as it merges the concept of bloom taxonomy to
Analysis training delivery.
Analysis is the first phase of the training design model. During
this phase, learning and development vertical conducts the Implementation
"training need analysis" (in the form of survey, questionnaire,
and interview etc.) across organisation. Basically the vertical This phase focuses on developing procedures for training
both the facilitators and the learners. This phase is most
intends to find out the gaps in desired work competency and
commonly known as preparation of Facilitator Notes. The
the actual work competency along with the reasons for same.
Facilitator notes includes learning outcomes, method of
delivery, the content to be used in delivery and the
Once the findings of TNA are analysed the L& De vertical shapes
evaluation methods.
the first outlines of the training program The Analysis phase
can be amended YOY to also accommodate the changing need
The main purpose of facilitator notes is to bring uniformity
of business and external competitive environment.
in training delivery across the organization. The extent of
Design detailing in facilitator note will remove training delivery
biases that can be present on account of different
In the Design phase of training design, the learning
facilitators. In addition to class room learning similar
objectives and outcomes are defined. Laying out the
learning objective is the most important step in training
design and correct articulation of them is also very difficult.
Every learning objective should be addressing a definite
training gap and should be realistic, quantifiable or
demonstrable (to the extent possible) and lastly measurable.

During the design phase, first interaction of L&D vertical with
other vertical heads takes place, the objective of same is
prototyping of initial training design and getting feedback
about training design from business vertical and reviewing
the design process if desired. The entire blueprint of training

BANKING FINANCE | FEBRUARY | 2021 | 43