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6.  system

           7.  employment practices and workplace safety

           These seven events may result either by one or more factors out of the
           four (People, Process, System or external events) factors.

           Consequence
           Consequence is the loss either in terms of financial loss, reputational loss
           or loss of customer impacting new business. The loss is measured in terms
           of likelihood and impact.  Likelihood represents the possibility that a given
           event may occur, while the impact represents its effects. The likelihood
           and impact is assessed based on historical information, which could be
           coming from internal or external data sources.

           In the quantification of operational risk, qualitative and quantitative risk
           assessment techniquesare used. Where the data is not quantifiable,
           qualitative technique is used.

           In the absence of loss data, it is difficult to model losses resulting from
           operational risk, therefore statistical application could be challenging.
           Therefore, Risk Control Self-Assessment exercise is used where each risks
           are assessedfor likelihood and impact against its pre-defined tolerance
           limit/risk appetite within business. Control is to be provided to bring the
           risk back to limit.


           Risk Control Self-Assessment (RCSA)
           In operational risk for the purpose of risk identification and risk
           quantification,Risk Control Self-Assessment (RCSA) is used.  The primary
           purpose of RCSA is tohave register of all the operational riskswithin the
           business, look at its inherent risk, what controls can be placed so that
           the residual risk comes out within the risk tolerance limit of the company.


           As discussed above, the impact of the operational risk could be
           financial,on customers and or reputational.The inherent risk is assessed

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