Page 72 - IC24 LEGAL ASPECTS OF LIFE ASSURANCE
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✓ National Commission
Objects of Consumer Protection Councils
✓ Right to be informed
✓ Right to be assured
✓ Right to he heard
✓ Right to seek redressal
✓ Right to consumer education
Jurisdiction: District Forum Upto 20 lakhs, State Commission
from 20 lakh to 1 crore and National Commission Above 1 crore
Ombudsman means an investigating officer relating to the
grievances of general public against administrative actions
The objective of Insurance Ombudsman is to efficiently and in
impartial manner resolve the complaints relating to the
