Page 56 - BANKING FINANCE February 2024
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                    How to make a dormant bank



                                        account regular





         T        he Reserve Bank of India (RBI) has come out with  registered email stating that on the basis of the know your
                                                              customer  (KYC)  documents  submitted  by  them,  the
                  an  undated  set  of  rules  for  inoperative,  or
                                                              inoperative status of the account has been removed.
                  dormant, accounts. Here's an explainer of the
                  concept and how to avoid getting penalised.
                                                              What are the charges for making a dormant
          When does a bank account become inoperative account operative?
          or dormant?                                         No charges will be levied for activation of inoperative
          A savings and current account is treated as inoperative or  accounts. Banks are also not permitted to levy penal charges
          dormant if there are no customer induced financial or non-  for non-maintenance of minimum balances in any account
          financial transactions in the account for over a period of two  that is classified as an inoperative account.
          years. Changing transaction limits, and requesting cheque  To be sure, banks are liable to credit interest on savings
          book or credit/debit card issuance or a balance enquiry are  accounts on a regular basis irrespective of the fact that the
          non-financial transactions.                         account is in operation or not.
          When does a bank tell customers about the           What happens if an account remains dormant
          status or the account?                              for long?
          If there is no transaction in an account for a year, banks will  The credit balance in any deposit account maintained with
          inform the account holder through letters or email or SMS  banks, which have not been operated upon for ten years or
          about it. The alert message would invariably mention that  more, or any amount remaining unclaimed for ten years or
          the account would turn 'inoperative' if no operations are  more is called unclaimed deposits. After 10 years, banks
          done during the next one year. If the account holder still  transfer the money to the Depositor Education & Awareness
          fails to comply within the extended period, banks would  (DEA) Fund maintained by the RBI.
          classify the said account as inoperative.
                                                              Will the  money in  the deposit  account  be
          What  happens  if  a  bank  account  turns          forfeited?
          inoperative?                                        No. Separate forms are available at bank branches for
          When a bank account turns inoperative, the account holder  recovering  unclaimed  deposits.  There  are prescribed
          cannot make any financial or non-financial transaction in the  procedures for such a claim by a depositor or his/her
          account. The balance amount in the said account will  nominee/legal heir in case of death of the said depositor.
          however remain safe and keep earning interest on regular  Banks maintain a list of inoperative accounts and unclaimed
          intervals.                                          deposits.
          How to regularise a dormant account?                What should account holders do to keep it
          The  Reserve  Bank  of  India  has  made  the  process  of operative?
          regularising a dormant account simple. An account can be  To keep the account active and avoid hassles, account
          made operative merely submitting a fresh set of documents  holders must carry out some transaction - financial or non-
          for  customer  identification.  In  case  of  joint  holding,  financial - in the account on regular intervals, at least once
          documents including photograph, PAN, proof of address and  in a year. A savings account is treated as operative, if interest
          proof of identity need to be submitted for both the account  on fixed deposits is credited to this account, which otherwise
          holders. The bank will intimate customers through SMS and  not used for transactions. (Refer to Ths Economic Times)

            50 | 2024 | FEBRUARY                                                           | BANKING FINANCE
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