Page 21 - Banking Finance April 2021

PRESS RELEASE

Bank of Maharashtra organizes Official Language Conference at

Hyderabad

The Annual Conference of Official Language Officers’ of Bank of Maharashtra (BoM) was held on 09th & 10th March
2021 at Hyderabad. The conference was inaugurated by Shri A. S. Rajeev, Managing Director & CEO, BoM. Shri Radhey
Shyam Bansal, General Manager (HRM and Rajbhasha), Shri Divesh Dinkar, Zonal Manager, Hyderabad Zone and Official
Language Officers of all the zones were present on this occasion. The program was compered by Dr. Rajendra Shrivastava,
Assistant General Manager (Rajbhasha).

Shri A. S. Rajeev opined that Hindi and regional languages are the best languages to communicate with the customers
& improve customer services. He also said that Hindi is a useful tool for the business growth.
Shri Rajeev launched "Mahakosh Mobile App" and "Mahabank Pragati Mobile App" during the inaugural session of
Conference. During conference latest issue of Bank's In-house magazine "Mahabank Pragati" was also released at the
hands of MD&CEO. Now, employees of BoM can access "Mahakosh Mobile App" and "Mahabank Pragati Mobile App"
through Mobiles and can use Mahakosh App for English to Hindi translation and able to read bank’s in-house Magazine
through ‘Mahabank Pragati Mobile App’.
Shri Radhey Shyam Bansal, General Manager, HRM & Rajbhasha said that it would be our endeavor to learn something
new during conference. We can also undertake effective review of official language work and a strategy can be devised
for progressive use of Rajbhasha.

During the conference many eminent speakers addressed the Official Language Officers. A session on technology was
also conducted by the Deputy Director, Ministry of Home Affairs, New Delhi.
Vote of thanks was proposed by Shri D. P. Gupta, Senior Manager (Rajbhasha), Hyderabad Zone. Mr. J. D. Deshmukh,
Deputy Zonal Manager, Hyderabad Zone and Mr. Mahendra Singh, Chief Manager were also present in the conference.

Axis Bank launches WhatsApp Banking – Bank Anywhere, Anytime

on your favorite chatting app
India’s third-largest private sector bank, Axis Bank is embarking on a partnership with the popular chatting app – WhatsApp
– to offer basic banking services to its customers. This will allow
customers to seek information regarding their account balance,
recent transactions, credit card payments, fixed and recurring
deposit details, besides getting their queries answered in real-time.
By using WhatsApp Banking, customers can now chat with Axis
Bank for their queries related to their banking transactions,
information like nearest branch, ATM or loan centre location, and
can apply for various banking products as well. They can also block
their credit or debit card using the secure end-to-end encrypted
messaging channel.
This initiative is in line with the Bank’s ‘Dil Se Open’ philosophy, to build sharper customer focus and greater convenience
through constant innovation. Axis Bank WhatsApp Banking is available 24x7, including holidays, and the service will be
available for both customers and non-customers of the bank. It is completely safe, as it works on a secure end-to-end
encrypted messaging channel.

Commenting on the launch, Mr. Sameer Shetty, EVP and Head – Digital Banking, Axis Bank, said, said: “Our objective is
to re-define the role we can play in the life of our customers, by elevating digital banking to new domains of customer
engagement. This technology will not only enhance customer experience, but also provide a seamless and personalized
experience to all our customers, as well as non-customers.’’

BANKING FINANCE | APRIL | 2021 | 21