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feedback, ensuring a more inclusive experience for in-
dividuals with diverse needs.
Education and Learning: AI facilitates adaptive learn-
ing platforms that adjust content presentation to match
individual learning styles, allowing differently-abled in-
dividuals to access educational resources more effec-
tively.
Microsft's Introduced Seeing AI App: A
Smart Visual Assistant
Seeing AI, an innovative app powered by artificial intelligence
employs advanced machine learning and computer vision
techniques to analyze images, generating detailed natural viduals with varying levels of technological proficiency or
language descriptions. Customizable settings allow users to cognitive abilities.
personalize narration preferences, including voice, speed,
and volume. 2. Ensuring Compliance with Accessibility Stan-
dards
This app is accessible on both Android and iOS platform. With Adhering to accessibility standards, such as the Web Con-
features like enhanced photo descriptions and interactive tent Accessibility Guidelines (WCAG), is essential. These
document scanning, Seeing AI offers comprehensive assis- guidelines ensure that banking applications are compatible
tance across 18 languages, with plans to expand to 36 next with assistive technologies like screen readers, braille dis-
year. plays, and voice recognition systems.
3. Ethical AI Implementation
This app provides auditory descriptions of live camera feeds
or images, customizable for specific needs like recognizing AI algorithms must be developed and trained ethically to
images from other apps, summarizing scenes, identifying avoid biases and discrimination. Ensuring fairness and trans-
individuals and products, and more. Utilizing advanced parency in AI decision-making processes is crucial to serving
machine learning and computer vision, Seeing AI delivers all users equitably. Therefore, it is essential to ensure that
detailed natural language descriptions and customizable AI is designed, developed, and deployed in a way that re-
narration options. spects the human rights and dignity of people with disabili-
ties, and that promotes their inclusion and empowerment.
This requires the involvement of people with disabilities in
Designed primarily for individuals with visual impairments,
Seeing AI enhances visual experiences for all users, support- all stages of the AI lifecycle, from defining the problem and
ing various activities like reading, shopping, and navigating. collecting the data, to testing and evaluating the system and
Seeing AI demonstrates the transformative power of AI, monitoring its impacts. It also requires the adoption of ethi-
reflecting Microsoft's commitment to accessibility and inclu- cal principles and standards for AI that are aligned with the
sion. United Nations Convention on the Rights of Persons with
Disabilities (CRPD), such as fairness, transparency, account-
Breaking Barriers: Addressing Accessibil- ability, privacy, and security. By doing so, AI can become a
powerful tool for accessibility and social good.
ity Challenges
The journey towards creating inclusive AI-powered banking Impact and Benefits of AI-Driven Acces-
solutions involves overcoming specific challenges.
sibility in Banking
1. Designing Intuitive Interfaces
The integration of AI-driven accessibility features in bank-
Creating intuitive user interfaces (UI) and user experiences ing applications yields a multitude of benefits.
(UX) is pivotal. Banking applications need to be designed with
simplicity and clarity, ensuring ease of navigation for indi- 1. Enhanced User Experience and Engagement
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