Page 395 - Operations Strategy
P. 395
370 OpEratiOnS StratEgy 5th EditiOn
Ch 8
Product Ch 9
Ch 1 Ch 2 Ch 5 Ch 6 and Formula-
Opera- Opera- Ch 3 Purchas- Process Ch 7 service tion and Ch 10
tions tions Substi- Ch 4 ing and tech- Improve- develop- imple- Monitor-
Case strategy perfor- tutes for Capacity supply nology ment ment menta- ing and
study general mance strategy strategy strategy strategy strategy strategy tion control
Hartford ✓ ✓ ✓ ✓ ✓ ✓
Building
Society
IDEO: ✓ ✓ ✓ ✓ ✓
service
design
MacDon- ✓ ✓ ✓ ✓ ✓ ✓ ✓
ald’s: half
a cen-
tury of
growth
Ontario ✓ ✓ ✓
Facilities
Equity
Manage-
ment
Opera- ✓ ✓ ✓ ✓ ✓ ✓ ✓
tions
strat-
egy at
Galanz
Slagelse ✓ ✓ ✓ ✓ ✓ ✓
Industrial
Services
The ✓ ✓ ✓ ✓
Thought-
Space
partner-
ship
Turn- ✓ ✓ ✓ ✓ ✓
round
at the
Preston
Plant
Zara’s ✓ ✓ ✓ ✓ ✓
oper-
ating
model
Zentrill ✓ ✓ ✓ ✓ ✓
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