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plans can be used to keep them engaged
                                                                                 and aligned to the organization’s
                                                                                 objectives. Salary increment is a
                                                                                 sensitive topic from the perspective
                                                                                 of employee morale. Therefore open
                                                                                 and transparent communication with
                                                                                 employees regarding the company’s
                                                                                 business performance and the capital
                                                                                 situation can help them with the
                                                                                 context in which decisions are being
                                                                                 taken.

                                                                                 Sales incentive programs need to
                                                                                 be made effective and sufficiently
                                                                                 budgeted for. Revenue targets should
                                                                                 be set in the context of the current
                                                                                 industry situation. Perhaps incentive
                                                                                 cycles should be made shorter and
                                                                                 rolling monthly revenue forecasts can
                                                                                 be used to adjust the targets.

                                                                                 Extended work from home is showing
                                                                                 its toll on the workforce. This is not
                                                                                 only a change in way of working but
                                                                                 also a big social change for many. Not
                                                                                 everyone has a dedicated workplace.
                                                                                 Many couples live in joint families and
                                                                                 have different demands on their time
                                                                                 and attention. There is a significant
        Therefore, the budget for recruitment-  will continue to be low. Also, benefits   increase in stress and anxiety amongst
        related expenses would continue to be   such as subsidized food, creche facilities   employees and blurring of work vs
        lower than the pre-covid levels.    are not being utilized and can get lower   personal time is showing signs of
                                            allocations.                         burnout. It is important that the HR
        The expenses on travel, employee                                         budgets for programs to promote
        reimbursements, team events, offsites   Emphasis on learning and development   physical and mental wellbeing. Access
                                            should continue. With remote working,   to counselors, fitness guides, and
                                            informal learning opportunities are   regular online programs are necessary
                                            reducing. Therefore more structured   to address this important aspect. This is
        The most important                  learning opportunities are necessary.   one of the most important areas to be
        part of the budget                  Also, training team leaders and      adequately funded.
        exercise is workforce               managers to manage a remote            Lastly, organizations that do not have
                                            workforce is critical. The delivery
        planning. Based on the              mechanism of the programs is now     technology supporting the people
        projections of individual           virtual and through webinars. These   function, need to budget for it as a
        business units, it is               are generally more cost-effective    priority. Virtual hiring, onboarding,
                                                                                 collaboration, productivity,
                                            than in-person training. Therefore
        important to assess the             while keeping the learning hours     performance management are all
        optimal headcount                   per employee constant, there is an   important aspects to be digitized for
        requirements and                    opportunity to optimize L&D costs.   effective remote working. This requires
        where possible                        Salary increment budgets are likely   an investment that should most
                                                                                 certainly be prioritized.
        develop a workforce                 to be modest this year with major
        redeployment                        emphasis on junior employees and     These are difficult times and demand
        strategy to                         retaining niche skills. The budget   difficult decisions to be made with
        minimize job                        allocated would be less for mid and   conviction and strong will while at the
                                                                                 same time keep communicating with
                                            senior levels. Here, ESOP and long-
        losses.                             term performance driven incentive    the employees candidly.

        29 November 2020                                                                      www.sightsinplus.com
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