Page 11 - August 2024 Issue Web.pdf

ACCU

Administrative Care
Coordination Unit

Explain
your Managed Care
Organization (MCO)
choices.
Explain how to Help you resolve
renew benefits. billing issues.

Help you get your Help you find
prescriptions filled. a doctor within
your MCO.

Explain how to Explain services
update your available out of
information and ACCU network, without
obtain a new card. a referral.

Explain your Help link you
appeal and to transportation
grievance rights.
services.

Explain annual Help you find
right to a dentist for
change MCO’s. your child.
Helps you
understand your
benefits and how to
access services.

For more information call 410-479-8189 or visit www.carolinehd.org 49