Page 17 - July 2021 Issue.indd
P. 17

ACCU





                Administrative Care
                 Coordination Unit






                                                          Explain
                                                     your Managed Care
                                                    Organization (MCO)
                                                          choices.
                                 Explain how to                             Help you resolve
                                 renew benefits.                              billing issues.





                     Help you get your                                                  Help you find
                    prescriptions filled.                                               a doctor within
                                                                                         your MCO.



                   Explain how to                                                        Explain services
                     update your                                                         available out of
                   information and                     ACCU                             network, without
                  obtain a new card.                                                        a referral.




                       Explain your                                                      Help link you
                        appeal and                                                     to transportation
                     grievance rights.
                                                                                           services.



                                 Explain annual                                Help you find
                                    right to                                    a dentist for
                                 change MCO’s.                                   your child.
                                                         Helps you
                                                      understand your
                                                    benefits and how to
                                                      access services.


                       For more information call 410-479-8189 or visit www.carolinehd.org

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