Page 35 - Professional Portfolio RCC_Neat

Merchandising Outline

Rumson Country Club

I. Ordering Merchandise
A. Stock Orders

1. Stock orders will be placed with the authority of the head professional or
buyer
2. Arrival dates of stock merchandise will be put on the master merchandise
calendar
3. All stock order confirmations will be filed
B. Special Orders

1. Special orders will be placed by the staff
2. A special order form will be filled out
3. All necessary information should be listed
4. The company should tag the item with the customer’s name
5. File the special order form in the special order notebook
6. Staple packing slips to the purchase order and file in the complete or
incomplete file accordingly

II. Receiving Merchandise

A. Merchandise Check-In Policy
1. Before accepting merchandise, check boxes for damages
2. Open boxes in the receiving room and check contents against the packing
slip
3. Make professional staff aware of any variations
4. Record merchandise in the receiving book
5. Move merchandise in to the appropriate area of holding room
6. Staple packing slips to the purchase order and file in the complete or
incomplete file accordingly
B. Stock Merchandise
1. Items should be moved to the hold room until they are priced
2. Put the merchandise in the appropriate area of the stock room
3. Mark invoice “stock” and check against the purchase order
4. If it matches mark it “okay to pay” and initial
C. Special Oder
1. Put a tag on the item with the customer’s name
2. Charge the customer and mark the item charged
3. Call or notify the customer that the item has been received