Page 128 - الإعلام و إدارة الأزمات
P. 128
?????? ??????? ?? ????? ???????
?? -1????? ?????? ?????? ????? ?? ????????.??
?? -2?????? ??????? ??????? ?????????.??
?? -3???????? ??? ??????? ???????? ??????? ??????? ???????.??
?? -4??????? ??? ???????? ???? ????? ?? ???? ????
?????????? ???????? ????????.??
?? - 5?????? ????? ??????? ?????????? ??????? ???????? ????????.??
?? -6???? ????? ??????? ??????? ?????? ???????? ?????????.??
??????? ??????? ?????? ????? ???????
??Cisis communication standards??
???????? ? Standard??? ???? ???? ???? ?????? ????? ??????:??
???????? ???????? ???????? ????????? ?????????.??
?????? ????? ?????? ??????? ?????? ????? ?????? ???? ????:??
????? ?????????
???????
??Responsiveness??
????? ????????? ?????????
??Sensitivity?? ??Openness??
??????????? ???????
??Responsibility?? ??Truthfulness??
????????? ?????? ????????
??Cooperation?? ??Concern??
??????????? ?????????
??Responsibility?? ??Respect??
??127?? ?????????
??Cooperation??
