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CULTIVATING COMMUNICATION A Wendy Brister


        The native plant movement, along with interest in plants
        overall, grew during the COVID pandemic. Customers
        were able to spend more time outdoors, on social media,
        reading articles, and listening to webinars – and there
        was a large amount of native plant content to be found.
        Butterflies and birds were colorful and entertaining,
        while the notions of low input gardening, stormwater
        management, and backyard habitats sealed the deal.
        When trying to capitalize on this “growing” market
        (and yes, the pun WAS intended), start with the plants
        that already sell well for you. Trying to maintain an
        inventory of every native plant to the Mid-Atlantic is not
        only challenging for your staff, but overwhelming for the
        customer.

        In our case, sun loving plants like Echinacea, Rudbeckia,
        Aster, and ornamental grasses were already top sellers as
        well as reliable garden plants. So, let’s take Echinacea as
        an example.                                               Echinacea PowWow  White and ‘Ruby Star’, or selections
                                                                                    ®
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        1.  Start with the straight species – Echinacea purpurea. This   from a series – like Sombrero , KISMET  or Butterfly .
                                                                                                              ™
          plant should always be in stock, and your quantities   These ideas can be used across many other genera of
          throughout the season should demonstrate to your      perennials, as well. Seasonally you could do a push like
          customer that you are committed. When you have your   this with Rudbeckia, Aster, and ornamental grasses. As well
          native plant event, consider stocking 50+ Echinacea   as a similar push for shade loving native plants like ferns,
          purpurea (depending on your footprint) – fill an endcap!    Heuchera, and Tiarella.
        2. Next, select 3-4 cultivars and carry substantial numbers
                                                                As we “grow” these native plant gardeners, we must
          of these as well. Make your selections based on current
                                                                remember that many are new to any type of gardening.
          research, availability, and color variation. Some of my
                                                                We want to support them in their new endeavor and
          favorites are Echinacea  ‘Sensation Pink’, E. ‘Glowing
                                                                provide plants that are easy to grow and garden worthy.
          Dream’, E. ‘Fragrant Angel’, and E. ‘Julia’. Each of these
                                                                We do not want them to fail (we want them back to
          cultivars rated well in recent trials, are documented
                                                                buy more); and when frustration sets in, we should
          to still attract pollinators (yes, cultivars can still be
                                                                be available to ease their concerns. Possible ideas for
          beneficial to pollinators), and provide an assortment of
                                                                support include:
          color. This group of plants would also warrant end cap
                                                                •  Instruction on how to use a plant ID app (tags always
          placement as a group – allowing the customer to not
                                                                 get lost and even experienced gardeners forget plant
          be too overwhelmed with the selection.
                                                                 names)
        3. Last, carry an assortment of other Echinacea at
          varying price points in smaller quantities, as your   •  Host a native plant expert session that might be
          budget and space allow. This is where your die-hard,   available at a set time each week for customers to
          master gardeners and garden club members will go       come in and ask questions. This could be someone on
          to buy a few new additions to their garden – just to try.   your staff, a partnership with a local gardening group,
          You might want to include seed grown varieties like    or even a professional presentation. I know when I



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