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What To Do About Negative OClient Reviews
nline reviews - - both positive and negative
- - have a a a a a a a profound impact on the success of of modern businesses On average customers will make a a a a a a a a a a decision about your business business after reading as as few as as four reviews With that
in in in in in in mind it’s important to address negative
reviews in in in in in a a a a a a way that
puts your business in in in in in the best possible light Don’t take it personally
If you’re like like most entrepreneurs your your business is your your life Reading a a a a a a negative
review review therefore can feel like a a a a a a a a a a a personal attack In some cases a a a a a a a a a a a a negative
review review may
be personal but often complaints are are legitimate expressions o of of some some area where a a a a a a a a a a a a a a a a business has fallen short o of of of expectations In either case it’s important to to separate your your personal reaction from your your professional
response to a a a a bad review Do take a a a deep breath
Aretaliatory retort or or or or even a a a a a a a a lukewarm passive-aggressive reply will only add more fuel to to the the fire Give yourself a a a a a a a moment
to to recover from the the the initial sting of a a a a a a a a negative
review review and then ask a a a a a a a more objective party to to review review your response before you you post it Just to to be be on on the safe side