Page 26 - Area 10 - PPP

 The Records Section manages all communications among and within
units/departments following the provisions in 4.2.1 found in page 31 of the
IFSU Code, University President Memorandum No. 26 s. 2013 and 52 s. 2016,
Executive Order No. 1 and 4, s. 2019.

The flow of communication would be:

Clientele Records Office Campus Administrator/

University President

Clientele Records Office
Protocols in the Flow of Communications Among and Within Unit/Departments

The flow of communication in the university follows downward, upward and

horizontal processes. In all the three flows of communication, it is a protocol in the
university that all communication will be channeled to the records office for recording

before it will be given to concerned offices or persons.

Downward communication is often followed when the University President or other
offices in the university communicates information to their subordinates such as

memoranda, policies, guidelines, advisories, and other communications. Thus,

outgoing communications from various offices in the university are recorded in the
records office before it will be given to the units concerned.

Upward communication is also followed when subordinates from the different units

submits requests, reports, and any form of communication to be acted by authorities
in the university. Thus, incoming communications are also received and recorded in

the records section before it is given to the concerned office or unit for action. After it

is acted upon by the concerned office, it will follow the downward communication flow
as outgoing communication to be given to the proponent.

The horizontal communication is practiced in the university when there are
requests, information or issues that the campuses, colleges, departments and units

want to formally communicate with each other. The communication flow entails the
submission of the written communication to the records office and the records office

will record the communication then give the communication to the units concerned.

PROGRAM PERFORMANCE PROFILE: AREA X ADMINISTRATION