Page 23 - pk 2016

Q10. Will guests receive extra benefits if they make a booking via banyantree.com?
banyantree.com
Ans. Yes, guests will receive extra benefits if they make a booking via banyantree.com. We currently offer complimentary in-suite non-alcoholic beverages during the guest’s stay. The offer is open for bookings until December 31, 2015 (inclusive).
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Q11. Are there any spa packages?
Ans. Yes.
Q12. Can the Banyan Tree Spa menu be emailed or faxed to guests? SPA
Ans. Yes, if requested.
Q13. Are guests eligible for a discount at the Banyan Tree Spa if they have a room reservation at Banyan Tree Macau?
Ans. This is not available at the moment.
Q14. Can in-house guests have spa treatments in their rooms?
Ans. In-house guests can enjoy spa service in rooms that have treatment beds. These include the Spa Sanctuary Suites, the Villas, and the Presidential Suite. Guests may have general spa treatments in these room types (not facial and hair treatments, hot-steam treatments, or hot stone massages).
Product Knowledge Manual – 2016 v4.0 18 | P a g e