Page 25 - pk 2016

2.2 FRONT OFFICE
Q1. What are the villa types offered in Banyan Tree Macau?
Ans. We offer 3 villa types:
Banyan Pool Villa
Banyan Reserve Pool Villa with 2 bedrooms
Banyan Reserve Pool Villa with 3 bedrooms

Q2. Is the room rate for the “Cotai Pool Suite – King” the same as the “Cotai Pool Suite – Twin”? If not, please specify.
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Ans. No. A supplement charge of MOP 500++ per night is applied on the “Cotai Pool Suite – Twin.”
– MOP 500++ Q3. Does Banyan Tree Macau have some connecting rooms?
Ans. Yes.
Q4. What is the standard water temperature of the Relaxation Pools?
Ans. 27 degrees Celsius. 27
Q5. Which guest rooms in the hotel tower offer a jacuzzi pool?
Ans. All of our Spa Sanctuary Suites offer a jacuzzi pool, and the suite numbers are as follow:
Suite 608
Series-16 suites, 6th to 10th floor
Series-16 suites, 25th to 29th floor
608
16 6 10
16 25 29
Product Knowledge Manual – 2016 v4.0
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