Page 24 - pk 2016

Q15. What is Spa Sanctuary experience at the hotel? ?
Ans. It is a package inclusive of Transportation, Accommodation in a Spa Sanctuary Suite, Breakfast, Afternoon Tea and Unlimited Spa Massage, designed to offer a completed Relaxing, Romance and Pampering Experience to our guests.
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Q16. Can non-staying guests have service at the Banyan Tree Spa? SPA
Ans. Yes. We recommend guests to make a spa reservation in advance.
Q17. For meeting packages, do we offer any coffee breaks with special “themes”?
Ans. Yes, we offer the Macanese-style and Thai-style coffee breaks.
Q18. Are Banyan Tree Macau in-house guests entitled to use the Grand Resort Deck?
Ans. Yes.
Q19. Is there a kids playground in Banyan Tree Macau?
Ans. No.
Product Knowledge Manual – 2016 v4.0 19 | P a g e