Page 40 - VACC Membership Kit 2023
P. 40
Consumer Advisory Service
VACC’s Consumer Advisory Service (CAS) service is designed to provide timely and practical, non-legal solutions to the problems business face on a day-to-day basis. The service provides guidance on the following issues:
• consumer disputes
• warranty issues relating to car sales or repairs
• Australian Consumer Law disputes
• disputes relating to the sale of new or used cars
• storage of vehicles
• uncollected goods
• VCAT assistance/appearances.
A call to CAS in the early stages of a dispute often prevents costly and time consuming litigation.
To access this service or for further information, please email John Caine on jcaine@vacc.com.au or call 9829 1171