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•  Give them an honest overview of what it’s going to be like working at RRP, i.e. takes
                      the approach of “a typical day in the life of a RRP employee will be …..”

                   •  Ask the candidate if they have any questions or anything else they would like to
                      know about the company, the role, etc.

                   •  Inform the candidate that online testing may be required


               Interviewers Hints & Tips

               Every candidate will differ (just as no interview will be exactly the same as another) but
               you should follow a similar ‘formula’ for each interview, so that important aspects are

               covered in a timely manner. There are a couple of key things to remember when

               conducting interviews as a best practice process:


               Do:
                   •  Remember, you will generally be the first person a candidate has physically met (as

                      the majority of first interviews will have been conducted over the phone) – you are
                      the public relations face of Recovery Partners.

                   •  Treat others as you would like to be treated – not only it is RRP as a company you

                      represent, but your own name and reputation in the industry.
                   •  Ask the candidate one question at a time, instead of multiple questions in one.

                   •  Observe the candidate’s body language – this is as important as what they say.
                   •  Avoid leading questions which imply the correct answer.

                   •  Let the applicant do most of the talking and listen carefully to their responses.
                   •  If you don’t feel that you have quite understood  or have a  clear picture of an

                      example a  candidate  has provided, don’t assume and do probe  for further

                      information, i.e. “could you tell me more” or “then what happened”, etc.
                   •  Keep the conversation under control and try not to let answers become too long

                      winded or get off track.


               Don’t:

                   •  Do  not ask any questions related to sex, race, age,  marital and  family status
                      (including carer’s responsibility), disability or medical background, political beliefs,

                      transgender, relatives, religion, hobbies, etc.  –  these are deemed to be
                      discriminatory under EEO laws.
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