Page 2 - Your Introduction and Guide to Renting_EMAIL_Neat
P. 2

Table of Contents




                                                               Welcome to renting with LJ Hooker Beenleigh  4

                                                               Contacting your property manager           4
                                                               Getting started - What you must do first   5
                                                                Utility connections                       5

                                                                Important condition - Intact telephone line   5

                                                                No cash policy                            5
                                                                Tenant contents insurance                 6
                                                                Landlord mail and contact                 6

                                                               Starting your tenancy                      7

                                                                Tenancy induction                         7
                                                                Important notice about keys issued early   7
                                                                During the tenancy induction              8

                                                               Moving into your rental property           9
                                                                Keys                                      9

                                                                Payment and lodgement of your bond        9
                                                                Property condition report                 9
                                                                (Ingoing or move-in inspection report)
                                                               During your tenancy                        10

                                                                General repairs                           10
                                                                Emergency repairs                         10

                                                                After hours emergency repairs             10
                                                                Routine inspections and photos            10

                                                                Routine inspection guide -                11
                                                                What we look out for at inspections

                                                                Rent reviews                              12

                                                                Lease renewals                            12
                                                                Your rent payments                        12
                                                                Calendar monthly payments                 13

                                                                Understanding ‘Rent in advance’           14

                                                                The national internet tenancy database -    14
                                                                Rent default

                                                                Paying your rent into the office          14
                                                               Taking care of the property - Inside       15

                                                                Misplaced keys                            15
                                                                Property damage                           15

                                                                Noise/ disruption                         15
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