Page 7 - Your Introduction and Guide to Renting_EMAIL_Neat

Starting your tenancy

Tenancy induction

To ensure you have accurate expectations regarding the start of your tenancy and the induction
process, we ask you to observe the following important points:

Keeping your appointment time All persons to be present

The time you have been allocated for your All tenants approved on the application (people
tenancy induction has been specifically scheduled who will be legally responsible and signing the lease)
amongst our other appointments, which are usually need to be present.
‘back-to-back’. If you are late, our induction time
may have to be rescheduled to several hours later
or when the next complete time slot is available.

To avoid unnecessary delays and inconvenience
please ensure you are on time for your
appointment. If you believe you will be delayed,
Payments due
even by 10 minutes, please call us so we can
confirm if another appointment time will need
You must ensure your bond and the first rental
to be made to accommodate your change in
payment has been paid to our trust account before
appointment circumstances.
your appointment.
Please note: Please note that keys will not be able to be collected
until your bond and 2 weeks rent has been received and settled in
our trust account.

Appointment time allocation Possession granted

As we need to explain all your tenancy details Please note that possession will be granted
thoroughly, please allocate up to 45 minutes for once we the tenancy start date has commenced
your tenancy induction. and we have confirmed payment of your bond
and first rental payment.

Important notice about keys issued early

We are unable to issue keys early, or grant access to the property any earlier than the allocated
tenancy start date. This is for legal and security reasons. Tenants often ask to access the property to
move boxes into a garage or bedroom to get the moving process started earlier, or a removal truck
company requires access a couple days earlier. We appreciate your understanding that under no
circumstances will early access be granted.

Your Introduction and Guide to Renting 7