Page 9 - Your Introduction and Guide to Renting_EMAIL_Neat

Moving into your

rental property

Keys

In the case you wish to copy keys it is important
to note we require all original and copied keys to
be returned at the end of your tenancy. If you wish
change the locks during tenancy, you must obtain
the owner’s permission before doing so. If approval
is given in writing you are obligated to provide us
with a full new set of keys for property access at the
time that you change the locks.

Payment and lodgement of your

bond

Your bond will be lodged with our state bond authority
and you can expect confirmation from them indicating
your lodgement number.

Property condition report

(Ingoing or move-in inspection
report)

Please ensure that you return the signed/ amended
copy of your property condition report to us within 3
days of the tenancy start date. The entry condition
report can be completed via your Ourtenant app or
by clicking on the link in the email received from us
advising that it is ready for completion. If this is not
returned please be aware that the original inspection
will be used for end of tenancy comparison, regardless
of whether you agree to the original report or not. Your
condition report can either be returned in person to
our office or emailed to us.

The Property Owner’s Handbook 9