Page 16 - COSLA PROPOSAL BROCHURE 01/09/2021

Besides the boost to productivity, we firmly believe that our innovative technology will provide a number of additional benefits:
• Simple & safe to operate – considered an “organic” cleaning product
• No mixing, rinsing, fumes or toxins
• Eliminates multiple chemicals & guesswork
• Powerful & effective cleaning and sanitising compared to traditional cleaning processes
• Reduced inventory of multiple cleaners, sanitisers and deodorisers
• Improved health & safety, no trailing cables, no wet floors etc.
• Elimination of carbon footprint associated with the delivery of chemical products for cleaning
• Reduced costs – no need for expensive chemical cleaning products
• Minimal plastic waste.
MANAGING EXPECTATIONS –
SERVICE LEVEL AGREEMENTS
According to multiple studies, customers and staff value cleanliness more than many other factors when deciding to do business with an establishment. The image that a clean facility creates is a lasting one.
We place great emphasis on clearly understanding your needs and expectations at the outset and these are clearly communicated to the cleaning team. We then ensure that we deliver our cleaning service to the standard that meets your specific need and expectations, first time and every time and this is maintained throughout our contract term and striving for continuous improvement. Clear and consistent achievement of quality coupled with transparent fair pricing delivers enhanced value improvements to all stakeholders.
All cleaning contracts will involve a series of tasks to be undertaken in several areas with varying time frequencies, therefore we carefully analyse every task and its frequency, as this is the cornerstone
of managing the budget forecast and our client’s expectation. We then assess the time and resources that are needed to undertake each task and calculate the time required.
This is our key objective and our open and transparent partnership ethos is designed to build long term relationships with our clients by delivering value through enhanced and consistent hygiene quality and safety standards.