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SPO TLI GHT
SPOTLIGHT

Shining a light on an ACMO 2000 Certified

Management Firm choosing to offer a higher

standard of service to elevate their business.

Nadlan-Harris Property Management Inc. has always been so many other property management companies currently.
committed to providing our clients with the highest level of Being in this “Club” is a differentiator. It is a clear and concise
service possible. That’s why we decided to way to demonstrate to potential clients why Nadlan-Harris
become ACMO 2000 Certified. is unique compared to so many others who are not certi-
ACMO 2000 Certification is a rigor- fied. Being committed to being ACMO 2000 has helped us
ous process that involves demonstrating to stay up to date on the latest trends and best practices in
a commitment to the highest standards of property management and, essentially, requires us to keep up
professional condominium management. It to date with the current state of the industry, especially with
Liron Daniels involves a thorough review of our policies leading-edge technology, knowledge and best practices.
and procedures, a site visit from an inde- Overall, we believe that becoming ACMO 2000 Certified
pendent auditor, and ongoing training and has been one of the best decisions we have made for our busi-
education for our staff. ness. To reiterate, it has helped us to differentiate ourselves
We knew that becoming ACMO 2000 from other property management companies and has given
Certified would be a difficult and time- us a competitive edge in the market. By demonstrating our
consuming process, but we also knew that commitment to the highest level of professional standards,
the benefits derived from certification would we have been able to attract and retain more clients and
Ari Soroka be worth it. We expected that certification improve and solidify our relationships with existing clients.
would help us promote our business to We highly recommend the ACMO 2000 Certification process
potential clients and improve our relationships with existing to any property management company looking to improve
clients. We also hoped that it would give us a competitive advan- their business! n
tage in the crowded property management market.... and it has.
Since becoming certified in 2013, we have seen a significant Liron Daniels, President RCM, P.P.L., B.E.S., O.L.C.M., C.P.M.,
increase in interest from potential clients. Many of our clients leads his talented team to success by promoting hands-on,
have told us that our certification was a major factor in their proactive management and open communication. He holds
decision to work with us. They appreciate the fact that we are R.C.M. and B.E.S. credentials and is a member of A.C.M.O.
committed to the highest level of professional standards and and C.C.I. Toronto Chapter.
that we are willing to go through the detailed certification
process to demonstrate that commitment. Ari Soroka, Vice President RCM, O.L.C.M., C.F.T.A., brings
We have also found that certification has helped us to over 15 years of property management experience. He over-
improve our relationships with our existing clients. They sees the company as a whole. His goal is to provide the best
appreciate the fact that we are constantly striving to improve customer experience in the industry. He strives to ensure cli-
our services and that we are committed to providing them with ent deliverables exceed industry standards through effective
the best possible experience. strategies, advanced communication, critical thinking, and
One of the main benefits of certification has been the leadership to motivate teams and solve problems.
access it has given us to the “ACMO 2000 Club”. There are nadlan-harris.com
62 I CM Magazine WINTER 2024