Page 8 - Acadia 2021 Benefits Guide Tower
P. 8
Spending Accounts
Discovery Beneits
The beneits debit card is the fastest and most convenient way
to access your funds and pay for eligible expenses. Just one debit
card is all you need for your beneits with Discovery Beneits.
• Discovery Beneits will automatically mail you two debit
cards when you enroll.
• Request additional debit cards for your spouse or
dependents from your online account. Log in and select
“Banking/Cards” under Accounts.
• Replace a lost or stolen debit card by reporting it in your
online account or mobile app.
Mobile App/Online Account
Access your beneits on the go 24/7 by downloading the Beneits Mobile App or by visiting www.discoverybeneits.com:
• Check your balances and view account activity.
• Use the expense scanner to determine if your expense is eligible.
• File a claim and get instantly updated on the status of your claim.
• Connect with the Participant Services Team Monday through Friday, from 6am to 9pm CT, whenever you have questions. They
can be reached via live chat from your online account, via email at customerservice@discoverybeneits.com, or via phone by
calling (866) 451-3399.
• If you currently have an HSA account through WageWorks/HealthEquity or another administrator, you can easily transfer the
balance to Discovery Beneits by completing the Health Savings Account Transfer Request Form.
8 | Tower Behavioral Health
Discovery Beneits
The beneits debit card is the fastest and most convenient way
to access your funds and pay for eligible expenses. Just one debit
card is all you need for your beneits with Discovery Beneits.
• Discovery Beneits will automatically mail you two debit
cards when you enroll.
• Request additional debit cards for your spouse or
dependents from your online account. Log in and select
“Banking/Cards” under Accounts.
• Replace a lost or stolen debit card by reporting it in your
online account or mobile app.
Mobile App/Online Account
Access your beneits on the go 24/7 by downloading the Beneits Mobile App or by visiting www.discoverybeneits.com:
• Check your balances and view account activity.
• Use the expense scanner to determine if your expense is eligible.
• File a claim and get instantly updated on the status of your claim.
• Connect with the Participant Services Team Monday through Friday, from 6am to 9pm CT, whenever you have questions. They
can be reached via live chat from your online account, via email at customerservice@discoverybeneits.com, or via phone by
calling (866) 451-3399.
• If you currently have an HSA account through WageWorks/HealthEquity or another administrator, you can easily transfer the
balance to Discovery Beneits by completing the Health Savings Account Transfer Request Form.
8 | Tower Behavioral Health
