Page 33 - Touchstone Communities
P. 33
Core services
Your Lockton team is an extension of your HR department
TOUCHSTONE COMMUNITIES
OPEN MARKETING,
SERVICE TEAM COMPLIANCE ENROLLMENT AND CLAIMS DATA HEALTH RISK VENDOR, AND
(DAY-TO-DAY) SUPPORT COMMUNICATION MANAGEMENT MANAGEMENT RENEWAL
SUPPORT EVALUATION
• Day-to-day contact • Compliance Support (ERISA, • Communications — beneit • Monthly/quarterly inancial • Health Risk Solutions • Vendor selection
• Escalated claim/beneit COBRA, FMLA, HIPAA, guides, open enrollment reporting (wellness) • Comprehensive and multi-
USERRA, 5500 iling prep,
lyers, etc.
issue resolution wrap documents, tax code) • Monthly IBNR analysis • Biometric screenings faceted vendor review
• Extension of HR department • Texting tools, web-based • Medical and Rx claims • Data management/ process
• Health reform advisory videos, and Brainsharks
• Liaisons between Lockton counsel (integration with learning • Large claimant analysis integration • Effective negotiations
services and HR • Mock DOL audits management systems) • Trends and benchmark • Health risk assessments • Plug & Play analysis
• Facilitate all processes • COVID-19 support • Open enrollment support reports • Promotion/education • Best-in-class discount/
• Dynamic customer service • Communication and tools • Customized executive access assessment
and support focused on advocacy, dashboards • Network analysis
transparency, and • Funding analysis
consumerism
• Actuarial services
Touchstone Communities — Lockton Total Rewards Practice overview 33 Lockton Companies
Your Lockton team is an extension of your HR department
TOUCHSTONE COMMUNITIES
OPEN MARKETING,
SERVICE TEAM COMPLIANCE ENROLLMENT AND CLAIMS DATA HEALTH RISK VENDOR, AND
(DAY-TO-DAY) SUPPORT COMMUNICATION MANAGEMENT MANAGEMENT RENEWAL
SUPPORT EVALUATION
• Day-to-day contact • Compliance Support (ERISA, • Communications — beneit • Monthly/quarterly inancial • Health Risk Solutions • Vendor selection
• Escalated claim/beneit COBRA, FMLA, HIPAA, guides, open enrollment reporting (wellness) • Comprehensive and multi-
USERRA, 5500 iling prep,
lyers, etc.
issue resolution wrap documents, tax code) • Monthly IBNR analysis • Biometric screenings faceted vendor review
• Extension of HR department • Texting tools, web-based • Medical and Rx claims • Data management/ process
• Health reform advisory videos, and Brainsharks
• Liaisons between Lockton counsel (integration with learning • Large claimant analysis integration • Effective negotiations
services and HR • Mock DOL audits management systems) • Trends and benchmark • Health risk assessments • Plug & Play analysis
• Facilitate all processes • COVID-19 support • Open enrollment support reports • Promotion/education • Best-in-class discount/
• Dynamic customer service • Communication and tools • Customized executive access assessment
and support focused on advocacy, dashboards • Network analysis
transparency, and • Funding analysis
consumerism
• Actuarial services
Touchstone Communities — Lockton Total Rewards Practice overview 33 Lockton Companies
