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Invoices and release of payment. Robust IT support
helped in adapting to digital invoicing and also
paved the way for NTPC to award contracts on
online paperless system (PRADIP).

To meet the requirements of the lockdown imposed
due to COVID-19 pandemic, NTPC Learning and
Development (L&D) has strategized to enrich
employees through intensive digitisation and online
training, enabling them to avail these services from
anywhere in the country. Power Management
Institute – NTPC’s apex L&D centre – has conducted
more than 250 training sessions in diverse disciplines
ranging from technical, functional, health and
which is run in association with C-DAC (Paramarsh safety. Besides, NTPC’s Regional Learning and
App), specialist and super specialist medical staffs Development Centres located in power plant projects
of corporate hospitals are regularly connected for have created over 100 online learning opportunities.
specialised treatment.
The company has also launched a ‘45-Day Learning
Apart from the contribution to PM CARES, approx. Challenge’ that offers its staff thorough learning
Rs. 24.58 Crore have been spent or committed by for 45 days in varied disciplines such as technical,
various NTPC stations to fight against the pandemic finance and HR. A holistic wellness programme
by way of providing medical support, preventive is being continuously run where employees and
and relief measures in the vicinity of NTPC’s family members of all ages can participate. NTPC
operations. has also collaborated with an Employee Assistance
Programmes partner to launch a counselling
As on date, NTPC has distributed around 15570 PPE helpline.
kits, 8.76 lakhs Masks, 1.26 lakh gloves and 22,038
litres sanitizers for its hospitals as well as local Preventive measures (for Organisation
and Employees)
stakeholders.
All employees as well as contractor’s workers have
Innovation, R&D and Technological been briefed thoroughly on safe practices, while
breakthrough
on duty, to avoid virus-transmission. Thermal
During this period NTPC has worked tirelessly to scanning is performed at gates for all people
ensure seamless service delivery across its vertical entering the NTPC premises. Contact less sanitisers
by being nimble footed in adapting to state-of-the- are made available at identified places in plants
art technological support. The tech team across and offices. Further, sanitisation of office work
locations enabled Work from Home for the requisite place along with townships are being carried out
personnel. The MS Teams platform was provided on a regular basis.
to the directors and other senior management
personnel to ensure seamless connectivity in work. A series of proactive measures were undertaken
through various communication channels for
NTPC has facilitated 100% digital mode of tendering, power plants, project sites and offices. Detailed
right from submission of offer to submission of SOPs for Control Room, Medical screening and

42 Building Self Reliant, Resurgent, Resilient India - PSEs Contribution Amidst COVID-19