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Salute to Nursing... Sponsored by the

Honoring Conviva’s "Care Coaches" During National Nurses Week

In the Spotlight: Care Vital Patient Interaction
Conviva RN “Care Coaches” comprise a group of nurses and coordinators as well as
Facilitation Manager one social worker – working together to serve the special needs of patients with previous
Mayrolis “May” Davila hospitalizations. “Our nurses shadow each patient every step of the way to meet their
personal needs,” explains Davila. “This creates a strong nurse-patient bond, which is the
From her childhood in Cuba to today in core of Conviva care.”
Miami where she lives and works as a Conviva Under Davila’s leadership, these care coaches deliver comprehensive care to at-risk
Care Coach leader, Mayrolis “May” Davila’s seniors, maintaining contact with them for up to 30 days after discharge. “We keep the
nursing career has been steered by her funda- lines of communication open, ensuring we are available to answer all of our patients’
mental sense of community. questions and continuing to be an accessible resource for their ongoing healthcare
“At a very young age, I already knew I want- needs,” Davila says.
ed to devote my life to helping people, espe- The coaches work hand-in-hand with each patient to explore his/her health care
cially during difficult times when they are options, including caretaker services at home or at an assisted living facility.
most vulnerable,” says Davila, R.N., C.C.M., “Throughout the process, Conviva’s nursing team makes sure that no patient feels
and the care facilitation manager for Conviva alone,” she adds. “The bond is mutually rewarding. They have confidence in our nursing
Care Centers, a physician-led company with a team, and count on us to help them lead better lives. And we, in turn, draw strength and
network of centers in Florida and Texas. encouragement from their trust in us.”

In commemoration of National Nurses Week, May 6-12, Conviva pays tribute to A Rewarding Profession
Davila and all nurses for their dedication to their patients and commitment to their
health and wellbeing. Spanning clinical observations to socio-economic support and issues in between,
Davila’s nursing career is burnished by distinctions. After relocating with her family Conviva’s care coaches take pride in their personalized, holistic and inclusive
to Miami from Cuba in 2007, she enrolled at Florida International University and approach to care for senior patients. Davila and her team collaborate to curate short-
graduated Magna Cum Laude with a Bachelor of Science degree in Nursing. She went and long-term goals built around Conviva’s vision and ample resources.
on to co-develop a curriculum to educate freshmen students at Wertheim College of “The passionate care of our team is on display every day for the benefit of our
Nursing & Health Sciences. Davila also completed her case management certification, patients,” she says. “We’re invested in our patients because we value the importance
and is recognized as a Certified Case Manager by the National Commission for Case of making an impact in their lives. That is what it means to be a nurse. Nursing is not
Management Certification. just a profession, it’s a vocation.”
In 2012, she joined Conviva as a Care Coach in the Facilitation Department, only
to be promoted five years later to Lead Care Manager for Conviva’s Care Facilitation Are you a nurse looking for a rewarding career experience? Join Conviva! Explore
team in Miami. In this position she serves as a clinical nurse and care facilitation opportunities on our website at ConvivaCareers.com OR visit a Conviva Care Center
resource point person, working closely with the market leadership on goals and near you. For more information, contact Conviva at (833) CONVIVA.
healthcare initiatives in Miami-Dade County.

It’s The

Compassion

That Makes

The Difference

Pediatric nursing is a special calling that
requires extraordinary skill and compassion.
During this National Nurse’s Week, we honor
our nurses and their essential role in serving
patients and families at Nicklaus Children’s
Hospital. Their unwavering
dedication to clinical
excellence and compassionate
care makes us who we are.

3100 SW 62 Avenue | Miami, FL 33155

305-666-6511 | nicklauschildrens.org

22 May 2022 southfloridahospitalnews.com South Florida Hospital News