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HOSPICE & PALLIATIVE CARE IN SOUTH FLORIDA







                  BROWARD HEALTH MEDICAL CENTER                                                         CATHOLIC HOSPICE



            Melody Leeds                                                           Silvia Martinez

            Melody Leeds is the Palliative Acute                                   We can honestly say there is more than one
          Care Case Manager R.N. at Broward                                      example we can give on how Silvia Martinez,
          Health Medical Center.                                                 admissions manager at Catholic Hospice, has
            Melody, a Certified Hospice and                                      shown outstanding commitment as an employ-
          Palliative Nurse (CHPN) and a certified                                ee, as a nurse and as a person.
          End of Life Nursing Education Consor -                                   For Silvia, what she does is not a job, it’s a
          tium trainer (ELNEC), has been at                                      passion. She gives more than 150% to what she
          Broward Health Medical Center for the                                  does, and it is clearly seen by everyone. She
          past 6 years.                                                          truly contributes to the community with pas-
            In her current role, Melody works with                               sion, care, intelligence, hard work and dedica-
          interdisciplinary teams, patients and                                  tion. We see that every interaction with her
          families to identify care goals, ensure                                shows how she is a professional, devoted to her
          respect for patient autonomy and provide                               job and specially devoted to the employees and
          an extra layer of emotional support dur-                               her team. Silvia leads by example and jumps
          ing hospitalization.                                                   into any task no matter how difficult it may be.
            Prior to joining the Palliative team, Melody was a nurse in the Respiratory  She is always there to assist with any challenges,
          Care Unit at Broward Health Medical Center and at Kindred Hospital.    provides information, and moral support when needed. Silvia exudes a positive atti-
            She earned her Master of Science degree in Public Health from the    tude and excellent leadership.
          University of Miami; she earned her Bachelor of Arts degree from Boston  Many times Silvia has been there for patients and families, as well employees and
          University and her nursing degree from Miami Dade College. Prior to her  co-workers all while putting forth all efforts needed to provide all of our patients
          nursing career, Melody worked as marketing, public relations and event pro-  the care that they need, especially under stress, but no matter what it is always done
          duction executive.                                                     with compassion. Silvia is dedicated to her profession as a nurse and as a patient
            Nursing was a lifelong dream for Melody. Her role as a caretaker for her  advocate, always acting in the best interest of our patients. She is one of the most
          family during their serious illnesses fueled her commitment to providing  committed employees that we have ever had the experience to work with; Silvia
          compassionate care for patients during their most vulnerable times.    brings in so many assets to the department and company.
            She is honored to serve at Broward Health Medical Center on the palliative
          team.

                                                                                  Cover Story: When Hurricanes Strike,

                                                                                  VITAS Healthcare Rises to the Occasion


                                                                                  Continued from page 1
                                                                                   • Whether patients were evacuating  stayed after the storm to ensure smooth
                                                                                   • Their location during the storm  staff transition before heading home to
                                                                                   • Whether patients’ medical equipment  take care of their families.
                                                                                  needed service
                                                                                   • Whether patients had enough food,  In the calm after the storm
                                                                                  medication, oxygen tanks and other med-  Hurricane Irma left a trail of destruction
                                                                                  ical supplies                       in its wake—millions without power for
                                                                                   Employees put in long hours to visit  days, damaged homes, flooding, uprooted
                                                                                  patients, reassure them and make last-  trees and more.
                                                                                  minute deliveries. VITAS leadership   As people were allowed back on the
                                                                                  maintained constant communication   roads, VITAS teams were back in action,
                                                                                  through phone support to ensure all  visiting their patients, working with local
                                                                                  patients were evacuated, as needed.  facilities to make sure patients were not
                                                                                  Programs arranged for transportation  affected by power loss or generator fail-
                                                                                  and successfully moved complex and  ures, and offering support.
                                                                                  ALF patients to IPUs since it was impos-  The selflessness and professionalism
                                                                                  sible to provide continuous care.   displayed by VITAS employees explains
                                                                                   Staff did not forget about referral  why VITAS has such strong ties to the
                                                                                  sources and other community partners,  communities we serve.
                                                                                  reaching out to them before and after the
                                                                                  storm to make sure they had the support  Supporting impacted employees
                                                                                  they needed.                          Many VITAS employees were left with
                                                                                                                      damaged homes, loss of property and no
                                                                                  When Hurricane Irma                 power. Their company and their col-
                                                                                  came ashore                         leagues stepped up to assist them. VITAS
                                                                                   As winds started gusting and roads  offered monetary assistance, while co-
                                                                                  became unsafe for employees to visits  workers opened their homes, brought hot
                                                                                  patients, VITAS Care Connection Center  food and helped in every way possible.
                                                                                  took over—a 24/7/365 link to clinicians,  It was a trying time, but what emerged
                                                                                  medical advice, support and hands-on  was the reaffirmation that VITAS is a
                                                                                  care. Additionally, a 24-hour VITAS emer-  compassionate company staffed by pro-
                                                                                  gency line was set up to keep patients,  fessionals who do whatever is needed to
                                                                                  their families and employees updated  take care of patients, patients’ families
                                                                                  about the storm.                    and each other.
                                                                                   Some inpatient hospice unit staff
                                                                                  remained at their respective IPUs through    Maureen Knips is Vice President of
                                                                                  the storm, at times losing power and rely-  Operations, VITAS Healthcare. For more
                                                                                  ing on generators. They maintained their   information about hospice and VITAS
                                                                                  composure, cared for their patients and           Healthcare, visit VITAS.com
                                                                                  made sure their staff got needed rest. They           or call 866-759-6695.


         22                       November 2017                                                         southfloridahospitalnews.com                                                                       South Florida Hospital News
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