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Cover Story: FastFingerprints: Helping
When It Comes to Patient Care, Healthcare Businesses Protect Themselves

Hindsight Can be a Good Thing
Continued from page 1 organizations have a focus on their own
Throughout my life, there’s been countless some of these services.” business and background checks are nec-
examples personally, with friends, co-workers For FastFingerprints, customer and essary for licensure, safety, and compli-
and family, where things go from being pre- employee safety is its number one priority. ance.
dictable and routine (almost mundane) to com- During the coronavirus pandemic, the “FastFingerprints can take the headache
pletely unexpected. These are usually one offs company has put many different policies of in-house background checks out of the
like an accident, illness, divorce or very region- and procedures in place to ensure every- businesses’ hands,” says McCleese.
alized such as a flood, tornado or hurricane. one’s safety. “Organizations can also trust that
Unfortunately, sometimes when we are too "During this time we have seen a spike FastFingerprints knows all compliance
comfortable, a wakeup call is necessary. To in healthcare workers coming to us, with the state government to ensure back-
make it something that affects millions, you notably those courageous workers who ground checks are done correctly and effi-
must look back in history and pick your spots. have come out of retirement to help with ciently.”
For this to occur, you need much bigger events: the pandemic,” says McCleese. In these times, McCleese stresses the
wars, depressions, famine and yes, pandemics. BY JAY JUFFRE Some examples of their changes in poli- need for as many healthcare workers as
If your organization was surveyed back in cies and procedures include: possible.
January how would you answer questions like: • No-touch policy. They used to manip- “It is our job to ensure that necessary
Is our staff properly trained on proper use of PPE? Do we have enough sup- ulate hands and assist customers to get the background checks are completed for
plies in house? What would happen if our patient load doubled or tripled? best prints. Now they have gone to a ver- license and/or certification,” he says. “At
What if we couldn’t do elective procedures for a month? Are we doing bal-command process only. this time, healthcare workers in the act of
everything possible to keep our team and patients safe? Unfortunately (and • No walk-ins. Normally, they accept helping, are falling victim to COVID-19.
fortunately), COVID-19 brought many in the health care community to the walk-ins. However, they have gone to Therefore there is a steady need for health
cold reality that things we thought were happening or were solid, were not, appointment only, and customers can care workers to replace the ones who may
and everyone is left wondering what the “new normal” will look like. When schedule appointments at www.fastfinger- be sick, or overworked. We remain open
life throws the world a huge and unprecedented curveball, we have no printsflorida.com. They strongly encour- to ensure that the background check is not
choice but to learn from it. Sometimes crisis can drive us to necessary age customers to take advantage on its reg- what is holding them up. We are doing our
change and often that change is for the good. Hopefully you and your teams istration and online payment portal to part to help keep the heroic healthcare
are all over it already, assessing holes in the process and looking to quickly limit the amount of time required on site. industry properly staffed. With the back-
fill them. The questions moving forward should be: How can we get even “We have sent each of our locations a ground check being a requirement, we are
safer? How can we ensure that we do it right EVERYTIME? How can we safety package that includes hand sanitiz- doing our small part to ensure that anyone
better inspect what we expect? How can we be better prepared next time? er, masks, gloves, face shields, and wipes,” wanting to enter the healthcare field to
Hindsight is always 20/20 but the nice thing is if we choose to focus on les- says McCleese. “Only one to two cus- help others, can do just that.”
sons learned, we can be closer to perfect in the future. tomers are allowed in our waiting areas at
once. When there are multiple customers, For more information, visit
Jay Juffre is Executive Vice President, ImageFIRST. For more information on we politely ask them to wait outside. Also, www.fastfingerprints.com,
ImageFIRST, call 1-800-932-7472 or visit www.imagefirst.com. our equipment and office supplies are san- or email Nick McCleese at
itized after each use.” nmccleese@fastfingerprints.com
Founded in 1999, the company prides or call (813) 437-6540.
itself on being experts in the field. Many

MAKINGROUNDS…MAKINGROUNDS… Around the Region…Around

Miami Cardiac & Vascular Broward Health

Institute Welcomes Director of Welcomes New
Advanced Heart Failure Sandra Leaders

Chaparro, MD Broward Health Imperial
Point has announced Joseph
Cardiologist Sandra Chaparro, M.D., has been Paul, CGMA, AICPA, as its
named director of Advanced Heart Failure at Miami new Chief Financial Officer
Cardiac & Vascular Institute. Dr. Sandra Chaparro and Christina Grove, MBA, Joseph Paul Christina Grove
Dr. Chaparro earned her medical degree at MHA, as Broward Health's
Universidad El Bosque School of Medicine, Bogota, Colombia, and completed a new Executive Director of Physician Practices and Urgent Care. Romaine Layne,
postdoctoral research fellowship at Stanford University School of Medicine. She who most recently served as CFO at Broward Health Imperial Point has been pro-
also completed a residency in internal medicine and a fellowship in the Division moted to the position of CFO for the Ambulatory Services Division of Broward
of Cardiology at the University of Missouri, as well as a fellowship in the Section Health.
of Heart Failure and Cardiac Transplant Medicine at Cleveland Clinic A certified chartered global management accountant, Paul has more than 20
Foundation, Cleveland, OH. She has an extensive background in academia, years of hospital financial leadership experience with nationally recognized
research and clinical practice. healthcare organizations. Prior to joining Broward Health Imperial Point, Paul
Most recently, Dr. Chaparro was associate professor in the Section of Heart served as CFO, CSO (Chief Staffing Officer) and Compliance Officer for
Failure and Transplantation at the University of Miami Hospital and Jackson Wellington Regional Medical Center in Wellington, Florida. Previously he spent
Memorial Hospital, where she was also director of the Heart Failure and 11 years serving in financial positions in HCA hospitals throughout Florida.
Transplant Fellowship Program, the Heart Failure Clinic and the Mechanical Paul graduated from Muhlenberg College in Pennsylvania with a B.A. in
Circulatory Support Program. Economics before completing post graduate work at the Wharton School of
Dr. Chaparro’s broad research experience includes serving as principle investi- Business at the University of Pennsylvania.
gator and participating in numerous clinical studies on medications, devices and A skilled healthcare executive with 20 years of leadership experience in physi-
therapies for heart failure and coronary artery disease. She has given many invited cian practice, hospital-based and other physician related settings, Grove most
presentations at cardiology symposiums and is on the editorial panels of several recently served as market operations director for Tenet Physician Resources.
medical journals. She also has had numerous articles in peer-reviewed medical Grove earned her master's degree in health care administration and her mas-
journals and is a member of national scientific committees of the American Heart ter's degree in business administration from Columbia Southern University. She
Association, the Heart Failure Society of America, and the International Society of also earned her bachelors' degree in organizational management from Palm Beach
Heart and Lung Transplantation. Furthermore, she is a Fellow of the American Atlantic University, as well as her practical nursing degree from Middlesex School
College of Cardiology. Helping to educate the next generation of physicians, Dr. of Nursing.
Chaparro has taken an active role in teaching, advising and mentoring fellows and
residents.

South Florida Hospital News southfloridahospitalnews.com May 2020 9