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208       Part 3  |  Customer Behavior and E-Marketing



                                          economies. Loans to companies in Mexico have been increasing, and as one of the world’s
                                          largest oil producers, Mexico has the opportunity to increase investment in this profitable
                                          commodity.  Additionally, while China has taken much outsourcing business away from
                                          Mexico, a turnaround may be approaching. With an increase in Chinese labor costs and the
                                          high transportation costs of transporting goods between China and the United States, many
                                                                                                              38
                                          U.S. businesses that outsource are looking toward Mexico as a less costly alternative.
                                                 Mexico’s membership in NAFTA links the United States and Canada with other Latin
                                          American countries, providing additional opportunities to integrate trade among all the
                                          nations in the Western Hemisphere. Indeed, efforts to create a free trade agreement among
                                          the     34     nations of North and South America are under way. A related trade agreement—the
                                          Dominican Republic–Central American Free Trade Agreement (CAFTA-DR)—among Costa
                                          Rica, the Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, and the United
                                          States has also been ratified in all those countries except Costa Rica. The United States exports
                                                                                  39
                                          $    20     billion to the CAFTA-DR countries annually.
                                                    The European Union (EU)
                  European Union (EU)
                  An alliance that promotes trade      The    European Union (EU)     , sometimes also referred to as the  European Community   or
                among its member countries in     Common Market , was established in 1958 to promote trade among its members, which initially
                Europe                    included Belgium, France, Italy, West Germany, Luxembourg, and the Netherlands. In 1991,
                                          East and West Germany united, and by 2013, the EU included the United Kingdom, Spain,
                                          Denmark, Greece, Portugal, Ireland, Austria, Finland, Sweden, Cyprus, Poland, Hungary, the
                                          Czech Republic, Slovenia, Estonia, Latvia, Lithuania, Slovakia, Malta, Romania, Bulgaria,
                                          and Croatia. The Former Yugoslav Republic of Macedonia and Turkey are candidate countries
                                                                                       40
                                          that hope to join the European Union in the near future.
                                               The European Union consists of about half a billion consumers and has a combined GDP
                                                                 41
                                          of more than $    15.5     trillion.                                 To facilitate free trade among members, the EU is working
                                          toward standardizing business regulations and requirements, import duties, and value-added
                                          taxes; eliminating customs checks; and creating a standardized currency for use by all mem-
                                          bers. Many European nations (Austria, Belgium, Finland, France, Germany, Ireland, Italy,
                                          Luxembourg, the Netherlands, Portugal, Greece, and Spain) are linked to a common currency,
                                          the  euro , but several EU members have rejected the euro in their countries (e.g., Denmark,
                                          Sweden, and the United Kingdom). Although the common currency may necessitate that mar-
                                          keters modify their pricing strategies and subjects them to increased competition, it also frees
                                          companies that sell products among European countries from the complexities of exchange
                                          rates. The long-term goals are to eliminate all trade barriers within the EU, improve the eco-
                                                                    nomic efficiency of the EU nations, and stimulate economic
                                                                    growth, thus making the union’s economy more competi-
                                                                    tive in global markets, particularly against Japan and other
                                                                    Pacific Rim nations and North America. The advertisement
                                                                    of the Delegation of the European Union to the United States
                                                                    encourages businesses to connect with the European Union
                                                                    through social media. Firms in the United States can con-
                                                                    nect with the organization through their website,  Twitter,
                                                                    Facebook, Flickr, or YouTube. The ad promotes the benefits
                                                                               Courtesy of European Union     ket, consumers in the EU may become more homogeneous
                                                                    of doing business in EU countries.
                                                                             As the EU nations attempt to function as one large mar-

                                                                    in their needs and wants. Marketers should be aware, how-
                                                                    ever, that cultural differences among the nations may require

                                                                    nation. Differences in tastes and preferences in these diverse
                  Doing Business in the European Union              modifications in the marketing mix for customers in each
                      The Delegation of the European Union to the United States  markets are significant for international marketers. But there
                publicizes the availability of online information to encourage U.S.  is evidence that such differences may be diminishing, espe-
                companies to see opportunities in trading with its member nations.  cially within the younger population that includes teenagers




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