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270       Part 4  |  Product and Price Decisions



                                          CR-V, Audi Q    5    , and Volvo XC    60    . Hybrid SUVs are also an option for consumers who like the
                                          horsepower of traditional SUVs. Automakers are responding to this interest with more models
                                          and features. With their improved ride, handling, and fuel economy, crossovers and hybrids
                                                                                                15
                                          are in a rapid sales growth stage at the expense of traditional SUVs.
                                                 During the maturity stage, marketers actively encourage resellers to support the product.
                                          Resellers may be offered promotional assistance in lowering their inventory costs. In general,
                                          marketers go to great lengths to serve resellers and provide incentives for selling their brand.
                                               Maintaining market share during the maturity stage requires moderate, and sometimes
                                          large, promotion expenditures. Advertising messages focus on differentiating a brand from
                                          the field of competitors, and sales promotion efforts may be aimed at both consumers and
                                          resellers.

                                                    Decline

                                             During the   decline stage     , sales fall rapidly (see   Figure 10.3   ). When this happens, the mar-
                                          keter considers pruning items from the product line to eliminate those not earning a profit. The
                                          marketer also may cut promotion efforts, eliminate marginal distributors, and finally, plan to
                                          phase out the product. This can be seen in the decline in demand for most carbonated bever-
                                          ages, which has been continuing for several years as consumers turn away from higher-calorie
                                          soft drinks. Experts predict that soft-drink sales will continue to fall at least     1.5     percent each
                                          year for the next     5     to     10     years. This shift in consumer preferences are already changing the
                                          way companies produce and market bottled beverages, with companies expanding their offer-
                                                                                  16
                                          ings of juices, waters, and healthier drink options.
                                                   In the decline stage, marketers must determine whether to eliminate the product or try
                                          to reposition it to extend its life. Usually a declining product has lost its distinctiveness
                                          because similar competing or superior products have been introduced. Competition engen-
                                          ders increased substitution and brand switching as buyers become insensitive to minor
                                          product differences. For these reasons, marketers do little to change a product’s style,
                                          design, or other attributes during its decline. New technology or social trends, product
                  decline stage    The stage of a   substitutes, or environmental considerations also may indicate that the time has come to
                product’s life cycle when sales   delete the product. Consider the incandescent light bulb. As consumers switch to “greener”
                fall rapidly              compact fl uorescent bulbs and LED lighting—increasingly prompted by government bans


























                  Decline Stage
                      As more consumers choose to
                stream music, compact discs                                                                                                                     ©   iStockphoto.com  /kyoshino
                are on the decline. Many retail
                stores are offering CDs at lower
                prices to try and spur demand.





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