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Strategic Marketing

                                and Its Environment



                                                                                                     1:   Customer-Driven Strategic
                                          PART 1 introduces the fi eld of marketing and offers a broad
                                                                                                  Marketing
                              perspective from which to explore and analyze various
                                                                                                    2:   Planning, Implementing,
                              components of the marketing discipline.   CHAPTER 1   defi nes      and Evaluating Marketing
                                                                                                  Strategies
                                marketing  and explores some key concepts, including cus-
                                                                                                    3:   The Marketing
                              tomers and target markets, the marketing mix, relationship
                                                                                                  Environment, Social
                              marketing, the marketing concept, and value.   CHAPTER 2            Responsibility, and Ethics

                              provides an overview of strategic marketing issues, such

                              as the effect of organizational resources and opportunities
                              on the planning process; the role of the mission statement;

                              corporate, business-unit, and marketing strategies; and the
                              creation of the marketing plan. These issues are profoundly

                              affected by competitive, economic, political, legal and regula-

                              tory, technological, and sociocultural forces in the marketing
                              environment.   CHAPTER 3   deals with these environ-

                              mental forces and with the role of social responsi-

                              bility and ethics in marketing decisions.











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