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Chapter 4 • International Environment of Business



                        business globally, they employ more and more people from various backgrounds
                        and countries. However, although working several years overseas may promote  facts
                        workers’ careers in many companies, it may hurt their careers in others. Workers  &
                        abroad lose close contact with people and developments in the parent firm.
                           Today, both businesses and government agencies recruit extensively for jobs          figures
                        that require skills useful for international business. These include not only knowl-
                        edge of business but also foreign-language ability, familiarity with foreign coun-
                        tries, and being comfortable with and in a foreign culture. Many colleges and  Americans vote with their
                        universities provide coursework and academic degrees in international business.  dollars. In a free-market system,
                        Many offer programs that allow students to do part of their studies in a foreign  customers are free to buy what-
                        country or even in a foreign company.                                    ever goods and services they
                                                                                                 want. For many Americans, this
                                                                                                 means buying foreign products
                        EMPLOYMENT OF INTERNATIONAL MANAGERS                                     that are perceived as cheaper
                                                                                                 and/or of higher quality. Ameri-
                        Firms need managers who can work successfully in a wide variety of countries.  cans will buy domestic products
                        Such managers adapt readily to other cultures and are competent, socially flexible,  if they offer a greater value
                        and receptive to new ideas. Managers benefit from knowing the foreign language  than imported products, or
                        and from having strong self-confidence, a motivation to live abroad, and a skill  they can vote to pay more for
                        for innovative problem solving.                                          domestic products.
                           During the start-up phase of foreign operations, firms tend to rely on man-
                        agers sent from headquarters. However, most managers are citizens of the host
                        country where the business is situated. Occasionally, businesses hire citizens of
                        other countries (neither the home nor the host countries) because they are excep-
                        tionally qualified or because host country managers are not available. Sending
                        managers abroad is expensive, because companies must provide extra benefits
                        (such as housing, airfare for families, and cost-of-living allowances). Managers
                        sent to a country that is culturally different from their own may experience cul-
                        ture shock. Many firms provide cross-cultural training to managers before send-
                        ing them abroad.






















                       PHOTO: © GETTY IMAGES/PHOTODISC.                                          Jobs in international business







                                                                                                 take many forms. What kinds
                                                                                                 of international careers appeal
                                                                                                 to you?



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