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Chapter 13 • Planning and Organizing



                           Operational plans are based on the business’s strategic plan and are devel-
                        oped after the strategic plan is completed. Operational plans determine what
                        resources will be required and how they will be used. Therefore, operational
                        planning influences the amount and type of equipment and supplies needed,
                        the number of employees and the training they require, work schedules, pay-
                        roll, operating budgets, and many other factors. Operational plans direct the
                        day-to-day activities of a business and largely determine whether the strategic
                        plan of the business will be successful or not. The tools and procedures for
                        completing operational planning are discussed in the next lesson.



                                     CHECKPOINT
                                     What is the difference between strategic and operational
                                     planning?




                           13.1      Assessment


                          UNDERSTAND MANAGEMENT CONCEPTS
                          Determine the best answer for each of the following questions.
                          1. Planning provides all of the following benefits to a company except
                             a. encouraging managers to be more specific and objective in
                                their decisions
                             b. helping managers to determine whether the business is making
                                progress
                             c.  ensuring a business will be successful and profitable
                             d. Planning provides all these benefits.
                          2. The internal and external analysis completed by businesses as a
                             part of planning is often referred to as
                             a. PERT
                             b. SWOT
                             c.  ABCD
                             d. KISS

                          THINK CRITICALLY
                          Answer the following questions as completely as possible.
                          3. Why should top executives in a company be responsible for strate-
                             gic planning but involve lower-level managers and employees in
                             the planning process?
                          4. How can a clear and meaningful vision and mission statement help
                             increase employee motivation and enthusiasm
                             for a business plan?


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