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Chapter 2 • Social and Ethical Environment of Business



                        dramatically altering how people communicate
                        and businesses operate. Computer-related jobs are
                        multiplying as entrepreneurs establish Internet
                        companies to find new applications for this new
                        technology.
                           Businesses are apt to become more and more
                        involved in providing social services to the commu-
                        nity that, in the past, have been provided by families,
                        funded by the government, or purchased by individu-
                        als. The general public has become more conscious
                        of environmental and human rights issues, and there
                        is growing concern over balancing family and work
                        life. Businesses have to ensure that their activities  PHOTO: © GETTY IMAGES/PHOTODISC.
                        do not harm the natural environment and that they
                        respect the individual rights of a rapidly diversifying
                        workforce. As societal values change, each business
                        will continue to shape and be shaped by the society
                        in which it functions.


                                                                                                 Wind power is considered a
                                     CHECKPOINT                                                  clean source of energy that
                                                                                                 does not add to environ-
                                     List the reasons that a business needs to be concerned about
                                     social responsibility issues.                               mental pollution. What are
                                                                                                 some other ways businesses
                                                                                                 can demonstrate social
                                                                                                 responsibility?
                            2.3      Assessment


                          UNDERSTAND MANAGEMENT CONCEPTS
                          Circle the best answer for each of the following questions.
                          1. Which of the following is not related to the concept of ethics?
                             a. Ethics refers to standards of moral conduct.
                             b. Ethical behavior is closely linked to personal values.
                             c.  Ethics always shows what is right and what is wrong.
                             d. Ethics helps define what behavior is seen as right or wrong.
                          2. The duty of a business to contribute to the well-being of society
                             is called
                             a. business ethics
                             b. social responsibility
                             c.  constituency analysis
                             d. business responsibility
                          THINK CRITICALLY
                          Answer the following questions as completely as possible.
                          3. Because businesses are established for making profits, the only way to
                             ensure that they behave ethically is to have strong laws that require
                             them to do so. Do you agree with this statement? Justify your answer.
                          4. Explain how a business can ensure that its code of
                             ethics will be effective.


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