Page 117 - Project+

The project scope description describes the key characteristics of the product or service

you are creating through this project. Again, you could reuse the project description
you documented in the project charter and add more details to it in this document.

If the result of your project is a tangible product, you should include the product scope
description here as well. The product scope description describes the features,
functions, and explains the major characteristics of the product.

Acceptance Criteria and Key Performance Indicators

Acceptance criteria include the process and criteria you’ll use to determine that the
deliverables are complete and satisfactorily meet expectations.

The final acceptance criteria describe how you’ll determine whether the entire project
is complete and meets expectations.

Key performance indicators (KPIs) help you determine whether the project is on track
and progressing as planned and whether deliverables meet expectations. KPIs are
monitored periodically and alert you that you must take action to get the project back

on track. An example of a KPI might be specifying that a deliverable must meet certain
performance throughput measures.

Key Deliverables

Deliverables, as you recall, are measurable outcomes, measurable results, or specific
items that must be produced to consider the project or project phase completed.
Deliverables identified in the scope document should be specific and verifiable.

Critical Success Factors

Deliverables and requirements are sometimes referred to as critical success

factors. Critical success factors are those elements that must be completed
accurately and on schedule in order for the project to be considered complete.
They are often key deliverables of the project, and if their description in the scope
document is not accurate or complete, they will likely cause project failure.

Exclusions from Scope

Exclusions from scope are anything that isn’t included as a deliverable or work of the
project. It’s important to document exclusions from scope so there is no

misunderstanding about features or deliverables once the product is complete.

Time and Cost Estimates

Depending on the organization, you may come across scope statement templates that
require time and cost estimates. In this section, you’ll provide an estimate of the time it
will take to complete all the work and the high-level estimates for the cost of the

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