Page 186 - Project+

Main Street Office Move: Building the Team

You’ve worked with the functional managers to select team members for your

project. You created a project organization chart and also developed a RACI
matrix. A sample portion of the RACI is shown here. Juliette heads up the
communication department. Leah is the manager of the procurement department,
Jason is the manager of information technology, Joe is the fleet manager, and Kate
is the executive sponsor.

Deliverable/stakeholder Juliette: Leah: Jason: Joe: Kate:
Communication Procurement IT Fleet Sponsor

Communication R C C C A/C

Moving company I A/R C I C/I
Seating charts A/R I C C/I

Technical installs I I A/R C/I

Fleet cars I C I A/R I

Since all the team members are new to the project and some have not worked
together before, you decide to hold some team-building activities. Your human
resource department assists you with some exercises that help to break the ice and
allow team members to get to know each other. They progress through the forming
stage of development quickly and stall a bit during the storming stage. This isn’t
unusual, and the team continues becoming more cohesive as the project continues.

A conflict arises between two of the team members concerning the choices of
furniture and fixtures for the new office space. As soon as you realize the tension is
building between these team members, you speak with each of them and use the
confronting (problem-solving) conflict-resolution technique to reach agreement
between them.

Summary

All projects require resources. Resources include the human type and physical
resources such as material and equipment.

Shared resources work for more than one manager. They may report to both a
functional manager and a project manager. If you’re working with a shared resource,
be certain you have some input into the team member’s performance appraisal. Low-
quality resources may not have the skills needed to complete the tasks assigned. In the
case of low-quality physical resources, look elsewhere.

Resource allocation identifies the type of resources needed, skills sets, and time frames

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