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Q3  How Does Analysis of Industry Structure Determine Competitive Strategy?   85

                                        Force             AllRoad Parts Example  Force Strength  AllRoad Parts' Response

                                        Bargaining power of  “I’ll make it myself.”  Strong, if 3D  Do its own 3D
                                        customers                             printing is real  printing
                                        Threat of        “I’ll buy a dierent part.”  Very weak; in most  Maintain a large
                                        substitutions                         cases, there are no  inventory
                                                                              substitute parts
                                        Bargaining power of “We won’t sell you our  Medium      Sell other vendors’
                                        suppliers        3D design files.”                      designs
                                        Threat of new    “A local company has  Possibly strong  3D printing?
                                        entrants         started 3D printing of
                                                         parts I used to buy
                                                         from you.”
                                        Rivalry          “With local 3D       Weak              Evolve with rivals, if
                                                         manufacturers, I can buy               necessary
            Figure 3-4                                   right here in town.”
            Five Forces at AllRoad Parts



                                       likely to sell 3D designs for repair parts . . . to protect the sales of their gear. Jason doesn’t think
                                       the threat of 3D printing from rivals is as strong because, like AllRoad Parts, they, too, don’t have
                                       manufacturing systems, processes, or expertise.
                                           Like AllRoad Parts, organizations examine these five forces and determine how they intend
                                       to respond to them. That examination leads to competitive strategy.


                            Q3         How Does Analysis of Industry Structure

                                       Determine Competitive Strategy?


            See the Ethics Guide on pages   An organization responds to the structure of its industry by choosing a competitive strategy.
            86-87 to learn how a change   Porter followed his five forces model with the model of four competitive strategies, shown in
            in strategy can greatly affect a   Figure 3-5.  According to Porter, firms engage in one of these four strategies. An organization
                                                2
            company’s culture.
                                       can focus on being the cost leader, or it can focus on differentiating its products or services from
                                       those of the competition. Further, the organization can employ the cost or differentiation strat-
                                       egy across an industry, or it can focus its strategy on a particular industry segment.
                                           Consider the car rental industry, for example. According to the first column of Figure 3-5, a car
                                       rental company can strive to provide the lowest-cost car rentals across the industry, or it can seek to
                                       provide the lowest-cost car rentals to an industry segment—say, U.S. domestic business travelers.


                                                                          Cost        Dierentiation

                                                                                     Better
                                                                     Lowest cost
                                                        Industry-wide  across the    product/service
                                                                     industry        across the
                                                                                     industry

                                                                                     Better
                                                                     Lowest cost     product/service
            Figure 3-5                                         Focus  within an      within an
            Porter’s Four Competitive                                industry segment  industry segment
            Strategies


                                       2 Based on Michael Porter, Competitive Strategy (New York: Free Press, 1985).
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