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496 Chapter 12 Information Systems Development
aCtive review
Use this Active Review to verify that you understand the ideas Q5 What are the keys for successful SDLC
and concepts that answer the chapter’s study questions. projects?
Q1 How are business processes, IS, and Name five keys for successful development projects. Explain the
applications developed? purpose of a work breakdown structure. Summarize the diffi-
culties of development estimation, and describe three ways of
Using your own words, explain the differences among business addressing it. Explain the elements in the Gantt chart in Figure
processes, information systems, and applications. State the 12-17. Define critical path, and explain critical path analysis.
components of each. Using the terminology from Chapter 5, Summarize requirements, cost, and schedule trade-offs. List and
describe the relationship of business processes and IS. Name explain four critical factors for development project management.
three development processes and state which processes are
used for the development of business processes, information Q6 How can scrum overcome the
systems, and applications. Explain the primary roles of busi- problems of the SDLC?
ness and systems analysts.
Explain two reasons that the SDLC is falling out of favor. In
Q2 How do organizations use business your own words, explain the meaning and importance of each
process management (BPM)? of the principles in Figure 12-23. Explain how each of the
scrum essential items in Figure 12-24 is implemented in the
State the definition of business process used in this chap- scrum process shown in Figure 12-25. Name three elements
ter and define roles, resources, and data flows. Explain in a scrum requirement. Describe what is unique about the
three reasons why business processes need to be managed. way that scrum determines the time required to accomplish a
Describe the need for BPM, and explain why it is a cycle. task. Define velocity, and explain how it is used in scheduling.
Name the four stages of the BPM process, and summarize Explain how scrum provides a framework for process learning.
the activities in each. Define as-is model. Explain the role
of COBIT. Q7 2025?
Q3 How is business process modeling Name four ways that process and systems development will
notation (BPMN) used to model processes? evolve in the next 10 years. Explain how the computer literacy
of you and your classmates contributes to process and systems
Explain the need for a process documentation standard. alignment. Summarize the key to growth for software vendors
Describe swim-lane layout. Explain each of the symbols in and explain how that contributes to process and system agility.
Figures 12-7 and 12-8 and describe the relationship of these Describe how the elastic cloud will foster innovation. Using
two diagrams. Describe the problems in the process in Figure the example of MindBody, explain how new business models
12-7 and suggest one solution. Name three uses for BPMN will enable software to be delivered to customers in innovative
diagrams. ways. Describe a reason why these four ways may be impotent
in preventing systems development disasters.
Q4 What are the phases in the systems
development life cycle (SDLC)? using Your Knowledge
with priDe
Describe the origins of the SDLC and how it came to promi-
nence. Name five basic systems development activities. Jared, James, and even Zev need to know the basics of develop-
Describe tasks required for the definition, requirements, and ment processes, which to use for what, and the advantages of
design steps. Explain the tasks required to implement a system, using the SDLC and scrum. Before spending any money, they
and describe four types of system conversion. State specific ac- need to understand the difficulties and risks of developing
tivities for each of the five components during the design and processes, IS, and applications, particularly inter-enterprise
implementation stages. Explain why the term maintenance is systems, such as PRIDE.
a misnomer when applied to information systems; state tasks At some point in your career, you will need this knowledge
performed during systems maintenance. as well.