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496       Chapter 12  Information Systems Development


                            aCtive review






        Use this Active Review to verify that you understand the ideas   Q5  What are the keys for successful SDLC
        and concepts that answer the chapter’s study questions.  projects?

        Q1  How are business processes, IS, and               Name five keys for successful development projects. Explain the
        applications developed?                               purpose of a work breakdown structure. Summarize the diffi-
                                                              culties of development estimation, and describe three ways of
        Using your own words, explain the differences among business   addressing it. Explain the elements in the Gantt chart in Figure
        processes, information systems, and applications. State the   12-17. Define  critical path, and explain critical path analysis.
        components of each. Using the terminology from Chapter 5,   Summarize requirements, cost, and schedule trade-offs. List and
        describe the relationship of business processes and IS. Name   explain four critical factors for development project management.
        three development processes and state which processes are
        used for the development of business processes, information   Q6  How can scrum overcome the
        systems, and applications. Explain the primary roles of busi-  problems of the SDLC?
        ness and systems analysts.
                                                              Explain two reasons that the SDLC is falling out of favor. In
        Q2  How do organizations use business                 your own words, explain the meaning and importance of each
        process management (BPM)?                             of  the  principles  in  Figure  12-23.  Explain  how  each  of  the
                                                              scrum essential items in Figure 12-24 is implemented in the
        State the definition of business process used in this chap-  scrum process shown in Figure 12-25. Name three elements
        ter and define  roles, resources, and  data flows. Explain   in a scrum requirement. Describe what is unique about the
        three reasons why business processes need to be managed.   way that scrum determines the time required to accomplish a
        Describe the need for BPM, and explain why it is a cycle.   task. Define velocity, and explain how it is used in scheduling.
        Name the four stages of the BPM process, and summarize   Explain how scrum provides a framework for process learning.
        the activities in each. Define as-is model. Explain the role
        of COBIT.                                             Q7  2025?
        Q3  How is business process modeling                  Name four ways that process and systems development will
        notation (BPMN) used to model processes?              evolve in the next 10 years. Explain how the computer literacy
                                                              of you and your classmates contributes to process and systems
        Explain  the  need  for  a process  documentation  standard.   alignment. Summarize the key to growth for software vendors
        Describe  swim-lane  layout.  Explain  each  of  the  symbols  in   and explain how that contributes to process and system agility.
        Figures 12-7 and 12-8 and describe the relationship of these   Describe how the elastic cloud will foster innovation. Using
        two diagrams. Describe the problems in the process in Figure   the example of MindBody, explain how new business models
        12-7 and suggest one solution. Name three uses for BPMN   will enable software to be delivered to customers in innovative
        diagrams.                                             ways. Describe a reason why these four ways may be impotent
                                                              in preventing systems development disasters.
        Q4  What are the phases in the systems
        development life cycle (SDLC)?                        using Your Knowledge
                                                              with priDe
        Describe the origins of the SDLC and how it came to promi-
        nence. Name five basic systems development activities.   Jared, James, and even Zev need to know the basics of develop-
        Describe tasks required for the definition, requirements, and   ment processes, which to use for what, and the advantages of
        design steps. Explain the tasks required to implement a system,   using the SDLC and scrum. Before spending any money, they
        and describe four types of system conversion. State specific ac-  need to understand the difficulties and risks of developing
        tivities for each of the five components during the design and   processes, IS, and applications, particularly inter-enterprise
        implementation stages. Explain why the term maintenance is   systems, such as PRIDE.
        a misnomer when applied to information systems; state tasks   At some point in your career, you will need this knowledge
        performed during systems maintenance.                 as well.
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