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Using Your Knowledge     29

              Key terMS and ConCeptS


            3D printing (additive               Experimentation  8                  People  11
              manufacturing)  2                 Five-component framework  11        Procedures  11
            Abstract reasoning  8               Information  17                     Software  11
            Collaboration  8                    Information system (IS)  11         Strong password  24
            Computer hardware  11               Information technology (IT)  16     System  11
            Computer-based information          Management information systems      Systems thinking  8
              system  11                          (MIS)  10
            Data  11                            Moore’s Law  5





             MyMISLab       ™
             Go to mymislab.com to complete the problems marked with this icon   .






              uSInG your KnoWledGe


               1-1.  One  of life’s  greatest  gifts is  to be  employed  doing   a.  Over the lifetime of a system, many experts believe
                   work that you love. Reflect for a moment on a job that   that the single most expensive component is peo-
                   you would find so exciting that you could hardly wait    ple. Does this belief seem logical to you? Explain
                   to get to sleep on Sunday night so that you could wake   why you agree or disagree.
                   up and go to work on Monday.                          b.  Consider  a  poorly  developed  system  that  does
                   a.  Describe that job. Name the industry, the type of    not meet its defined requirements. The needs
                      company or organization for whom you’d like to        of the business do not go away, but they do
                      work, the products and services they produce, and     not conform themselves to the characteristics
                      your specific job duties.                             of the poorly built system. Therefore, something
                   b.  Explain what it is about that job that you find so   must give. Which component picks up the slack
                      compelling.                                           when  the  hardware  and  software  programs  do
                   c.  In what ways will the skills of abstraction, systems   not work correctly? What does this say about the
                      thinking, collaboration, and experimentation fa-      cost of a poorly designed system? Consider both
                      cilitate your success in that job?                    direct money costs as well as intangible person-
                   d.  Given your answers to parts a through c, define      nel costs.
                      three to five personal goals for this class. None of   c.  What implications do you, as a future business
                      these goals should include anything about your        manager, take from parts a and b? What does
                      GPA. Be as specific as possible. Assume that you      this say about the need for your involvement in
                      are going to evaluate yourself on these goals at the   requirements and other aspects of systems devel-
                      end of the quarter or semester. The more specific     opment? Who eventually will pay the costs of a
                      you make these goals, the easier it will be to per-   poorly developed system? Against which budget
                      form the evaluation. Use Figure 1-3 for guidance.     will those costs accrue?
               1-2.  Consider costs of a system in light of the five com-     1-3.  Consider the four definitions of information pre-
                   ponents: costs to buy and maintain the hardware;      sented  in  this  chapter. The  problem  with  the  first
                   costs to develop or acquire licenses to the software   definition, “knowledge derived from data,” is that
                   programs and costs to maintain them; costs to design   it merely substitutes one word we don’t know the
                   databases and fill them with data; costs of developing   meaning of (information) for a  second  word we
                   procedures and keeping them current; and finally,     don’t know the meaning of (knowledge). The prob-
                   human costs both to develop and use the system.       lem with the second definition, “data presented in
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