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50 Chapter 2 Collaboration Information Systems
Figure 2-10
Videoconferencing Example
Source: Tom Merton/OJO Images/Getty
Images
with email is that there is too much freedom. Not everyone will participate because it is easy to
hide from email. (Was Felix, in the opening scenario, really unable to open the attachment?)
Email threads become disorganized and disconnected. After the fact, it is difficult to find par-
ticular emails, comments, or attachments.
Discussion forums are an alternative. Here, one group member posts an entry, perhaps an
idea, a comment, or a question, and other group members respond. Figure 2-11 shows an ex-
ample. Such forums are better than email because it is harder for the discussion to get off track.
Still, however, it remains easy for some team members not to participate.
Figure 2-11
Example Discussion Forum
